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- Tasks: Lead a dynamic team to deliver exceptional food experiences at Costa.
- Company: Join Compass Group UK&I, a leader in catering and service operations.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a vibrant culture that celebrates individuality and fosters career growth.
- Qualifications: Previous experience in a similar role and strong leadership skills are essential.
- Other info: Work 40 hours a week with flexible shifts across 5 out of 7 days.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you will have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Cafe Manager - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes their customer experience exceptional will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Prepare examples from your previous roles that showcase your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully managed a team or improved service delivery.
✨Tip Number 3
Research current trends in the café and food service industry. Being knowledgeable about what's popular can help you stand out as someone who is passionate about food and customer service.
✨Tip Number 4
Network with current or former employees of Compass Group UK&I. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Assistant Cafe Manager - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, particularly any roles where you managed teams or provided exceptional customer service. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to motivate a team. Mention your previous experience as an Assistant Cafe Manager or in similar roles, and how it aligns with the responsibilities outlined in the job description.
Showcase Your Skills: In your application, emphasise your communication and organisational skills. Provide examples of how you've successfully managed inventories, budgets, or training in past positions to illustrate your capability for this role.
Research Compass Group UK&I: Familiarise yourself with Compass Group UK&I's values and culture. Understanding their commitment to diversity and employee development can help you tailor your application and show that you align with their mission.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing teams effectively. Discuss how you motivate and support your colleagues, ensuring everyone is on task and working towards common goals. Be ready to provide examples of successful team management.
✨Prepare for Operational Questions
Expect questions about managing inventories, budgets, and daily operations. Brush up on your knowledge of these areas and be prepared to discuss how you would implement action plans to improve efficiency and service quality.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Be prepared to discuss how you liaise between team members and management, and how you ensure that everyone is informed and engaged. Use examples to illustrate your effective communication style.
