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- Tasks: Oversee cafe operations, manage teams, and ensure exceptional customer service.
- Company: Join Compass Group UK&I, a leader in catering and food services.
- Benefits: Enjoy competitive pay, great perks, and opportunities for growth.
- Why this job: Be part of a vibrant team that values individuality and career progression.
- Qualifications: Previous experience in a similar role and strong leadership skills required.
- Other info: Work full-time, 40 hours a week, with shifts across 5 days.
The predicted salary is between 24000 - 42000 £ per year.
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Join to apply for the Assistant Cafe Manager – Costa role at One Retail
We\’re recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you\’ll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: 5 out of 7 days
Could you shine as Costa\’s next Assistant Cafe Manager? Here\’s what you need to know before applying:
Your Key Responsibilities Will Include
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our Ideal Assistant Cafe Manager Will
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/2008/99651001/52758213/BU #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Assistant Cafe Manager - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes their customer experience exceptional will help you align your approach during interviews.
✨Tip Number 2
Prepare to discuss your previous management experiences in detail. Highlight specific examples where you motivated a team or improved service efficiency, as this will demonstrate your capability for the role.
✨Tip Number 3
Network with current or former employees of Costa or Compass Group. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Showcase your passion for food and customer service in any conversations or interviews. Being genuinely enthusiastic about the role can set you apart from other candidates.
We think you need these skills to ace Assistant Cafe Manager - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, particularly any roles where you've managed teams or provided exceptional customer service. Use keywords from the job description to align your skills with what they are looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and food quality. Mention specific examples of how you've motivated teams or improved service in previous roles. This is your chance to show your personality and enthusiasm for the role.
Highlight Leadership Skills: Since the role involves managing a team, emphasise your leadership experience. Discuss how you've successfully trained and supported team members in the past, and how you plan to motivate the team at Costa to exceed expectations.
Showcase Your Organisational Abilities: Mention any experience you have with managing inventories, budgets, or paperwork. Provide examples of how you've implemented action plans in previous roles to improve efficiency or service quality, as this will demonstrate your capability to handle the responsibilities of the Assistant Cafe Manager.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
As an Assistant Cafe Manager, your enthusiasm for exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing teams and motivating staff. Discuss how you’ve successfully led a team in the past, focusing on your ability to keep everyone on task and engaged during busy periods.
✨Prepare for Operational Questions
Expect questions about managing inventories, budgets, and daily operations. Brush up on your knowledge of these areas and be ready to discuss how you would handle challenges that may arise in a cafe setting.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be ready to explain how you’ve effectively liaised between management and team members in the past, ensuring that everyone is aligned and working towards common goals.