At a Glance
- Tasks: Own product listings and optimise online platforms for traffic and sales.
- Company: Join One Retail Group, one of the UK's fastest-growing online retailers.
- Benefits: Fast-paced environment with opportunities to learn and grow your skills.
- Other info: Collaborative culture focused on innovation and achieving ambitious goals.
- Why this job: Make a real impact in eCommerce while working with a passionate team.
- Qualifications: 3+ years in a similar role, SEO knowledge, and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Want to join one of the UK’s fastest growing companies? We are One Retail Group, a multi-national online retailer, brand owner, and marketplace specialist recognised as one of the fastest-growing companies in the UK. Our story is humble, growing from a single product launched in 2013, we now own nine brands in the home appliance, lifestyle and personal care categories. Our future is exciting as we strive to launch onto new platforms and expand our operations even further across the globe.
As Online Merchandiser, you will take full ownership of our product listings, website experience, and marketplace listings. This role is critical in ensuring our online platforms are optimised for traffic, engagement, and conversion. You will also manage an Ecommerce Associate, who will support across product listings, website updates, marketplace activity, campaign execution and reporting, helping to ensure all ecommerce initiatives are delivered efficiently and to a high standard.
If you’re passionate about eCommerce, data-driven decision-making, and delivering an exceptional shopping experience, this is the opportunity for you!
Key Responsibilities- Product listing management: Optimise product listings, including titles, descriptions, and imagery, to maximise visibility, conversion rates, and sales performance. Conduct thorough keyword research to enhance SEO and increase rankings and traffic. Carry out competitor analysis to identify gaps and implement improvements in product presentation. Oversee the launch of new products across our websites and marketplaces. Track and report on changes to key KPIs such as ranking, CTR and CR. Monitor market trends, identifying opportunities to optimise listings, boost traffic, and improve conversion rates.
- Campaign Management: Collaborate with the marketing and design teams to create compelling assets, including banners, product imagery and promotional graphics. Coordinate cross-platform promotions, ensuring consistent messaging and execution across all digital touchpoints. Run promotional offers and sale events, managing setup, testing and deployment. Test and refine campaign elements, such as layouts, call-to-actions and pricing displays to maximise engagement and sales. Use analytics tools to report on campaign performance, identifying successes and areas for improvement.
- User experience improvements: Lead initiatives to enhance website functionality (such as pre-order, product upsells, bundles), ensuring alignment with business objectives. Implement and manage tools and applications to improve the customer journey ensuring a seamless, user-friendly shopping experience. Conduct A/B testing to refine listings, layouts, and conversion strategies. Utilise analytics platforms such as Google Analytics and Crazy Egg to monitor performance, identify trends, and drive data-led improvements.
- New marketplace launch support: Create detailed briefs for product listings for new marketplaces, including product descriptions and image requirements. Set up and configure product listings for all new marketplaces. Conduct thorough research into new marketplaces, understanding competitor strategies and best practices. Create and maintain launch timelines and checklists, ensuring a smooth rollout for new product listings.
- A minimum of 3 years of experience in a similar role
- Experience in SEO, analytics tools and A/B testing methodologies
- Strong understanding of user behaviour and customer journey optimisation
- Excellent communication and collaboration skills
- A proactive, results-driven mindset with a passion for staying ahead of industry trends
- Experience managing or supporting the development of a junior team member would be beneficial
We are a fast growing and successful company, that likes to make quick decisions to stay at the forefront of retail. You will be working with a passionate, hard-working and dedicated team allowing you to learn a wealth of business skills from day one. This will provide you with the chance to leave your mark and make a difference to a very exciting company. We’re fun, collaborative and enjoy supporting each other achieve our shared ambitious goals.
Online Merchandiser employer: One Retail Group
At One Retail Group, we pride ourselves on being one of the UK’s fastest-growing online retailers, offering a dynamic and collaborative work environment where your contributions truly matter. As an Online Merchandiser, you will have the opportunity to lead innovative eCommerce initiatives while working alongside a passionate team dedicated to excellence and growth. With a focus on employee development and a culture that encourages creativity and quick decision-making, you'll find a rewarding career path in a company that values your input and fosters a fun, supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Online Merchandiser
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like One Retail Group are looking for when hiring for a Online Merchandiser.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to One Retail Group for the Online Merchandiser, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at One Retail Group as a Online Merchandiser, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out One Retail Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Online Merchandiser.
We think you need these skills to ace Online Merchandiser
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at One Retail Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with One Retail Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at One Retail Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at One Retail Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that One Retail Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at One Retail Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
