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- Tasks: Provide compassionate advice to single-parent families on various topics.
- Company: Join a supportive organisation dedicated to empowering single parents in Scotland.
- Benefits: Hybrid working options, competitive salary, and a family-friendly workplace.
- Why this job: Make a real difference in the lives of single parents while developing your skills.
- Qualifications: Strong communication skills and a passion for social justice.
- Other info: Be part of a team that values equity, trust, and collaboration.
The predicted salary is between 25864 - 31612 £ per year.
The Advice and Information Service is a national support system for single-parent families and professionals across Scotland. It provides multi-channel advice on a wide range of topics, ensuring accessibility and inclusivity. The service operates Monday to Friday, 9:30 am to 4:00 pm, excluding Christmas and Easter holidays.
All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to poverty and barriers facing many single parents and their children. Our core values of Justice, Equity, Trust, Collaboration and Compassion are at the heart of everything we do and underpin all aspects of our work.
The Advice Worker is central to delivering high quality, tailored advice to single parent families and professionals. The role also involves identifying social policy concerns from interactions, helping shape OPFS’s strategic and advocacy efforts.
As an Advice Worker at OPFS, you will:
- Work to the agreed priorities of the service providing clear, compassionate advice on key areas including housing, money, parenting, relationships, health & wellbeing, and employment/training.
- Signpost single parents and professionals to relevant services and resources.
- Accurately record all interactions using Salesforce CRM.
- Participate in monitoring, evaluation, and training to support continuous improvement.
- Maintain confidentiality and uphold safeguarding, data protection, and health & safety policies.
- Contribute to team meetings, service development, and quality assurance activities.
- Actively promote the work of the service, build and maintain networks with relevant organisations and professionals, and collaborate effectively with colleagues.
- Promote equality, diversity, and inclusive practice in all aspects of your work.
- Ensure the voices and experiences of single parents inform your advice and contribute to OPFS’s policy and advocacy efforts.
- Demonstrate flexibility, a positive attitude, and a commitment to OPFS’s core values: Justice, Equity, Trust, Compassion, and Collaboration.
The closing date for applications is Friday 24th April 2026 at 5pm. If you need to make an application in an alternative format on the basis of a disability or long-term health condition please email jobs@opfs.org.uk for guidance.
Your cover letter is a critical part of your application. It must:
- Directly demonstrate how you meet the essential experience listed in the job description.
- Provide clear, specific examples of how your experience, skills, behaviours, knowledge and values meet those criteria.
- Demonstrate your understanding of our sector, this role and its requirements, not just your general career history.
- Tailor your cover letter to this specific role – generic or perfunctory cover letters will not be accepted.
Advice Worker – Advice and Information Service in Glasgow employer: One Parent Families Scotland
Contact Detail:
One Parent Families Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Worker – Advice and Information Service in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with professionals on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching OPFS and understanding their values. Be ready to discuss how your experiences align with their mission of supporting single-parent families.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Advice Worker – Advice and Information Service in Glasgow
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure it directly shows how you meet the essential experience listed in the job description. Use specific examples from your past that highlight your skills and values, especially those that align with our core values of Justice, Equity, Trust, Collaboration, and Compassion.
Tailor Your Application: Don’t just send a generic cover letter! Tailor it specifically for the Advice Worker role. Show us that you understand the unique challenges faced by single-parent families and how your experience can help address those needs. We want to see your passion for the role!
Showcase Your Sector Knowledge: Demonstrate your understanding of the advice and information sector. Highlight any relevant experience or knowledge you have about the issues single parents face. This will show us that you’re not just looking for any job, but that you’re genuinely interested in making a difference in this field.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at One Parent Families Scotland
✨Know Your Values
Before the interview, take some time to familiarise yourself with OPFS's core values: Justice, Equity, Trust, Collaboration, and Compassion. Think of specific examples from your past experiences that demonstrate how you embody these values in your work.
✨Research the Role
Dive deep into the responsibilities of the Advice Worker position. Understand the key areas you'll be advising on, such as housing, money, and health & wellbeing. Prepare to discuss how your skills and experiences align with these areas during the interview.
✨Prepare Real-Life Scenarios
Be ready to share real-life scenarios where you've provided advice or support, especially to vulnerable groups. Highlight your ability to listen, empathise, and provide tailored solutions, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how OPFS measures success in their advice services. This shows your genuine interest in the role and the organisation.