At a Glance
- Tasks: Be the face of our store, creating a welcoming atmosphere and ensuring excellent customer service.
- Company: Join Scotland's largest independent convenience store chain, deeply rooted in local communities.
- Benefits: Enjoy flexible pay options, discounts on food and cinema, and career development opportunities.
- Other info: Flexible hours and recognition for your hard work await you!
- Why this job: Make a real impact in your community while gaining valuable retail experience.
- Qualifications: Retail or customer service experience is a plus; a positive attitude is essential.
The predicted salary is between 20000 - 25000 £ per year.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 48 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh. We are the largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities and stock a range of alcohol, tobacco, and fresh food products.
We are looking for experienced and talented Team Members to join our Store, Murray Convenience.
What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role: To be an ambassador for your store, making the store your own, create a welcoming atmosphere for the customers. A 'can do' attitude who values being part of a successful team. Ensure that security measures within your store are adhered to at all times. Ensure the store is fully stocked, labelled and well merchandised. Make sure Licensing and Compliance is adhered to at all times. Upselling products and all promotions. Providing a good service to the customer, serving and promoting sales at the till.
Experience: Be efficient in till operations. Competent in cash handling. The ability to work on your own or as part of a team. Flexibility towards working hours is required. Experience gained within a retail environment is desirable. Previous customer service experience is desirable. Confident approach to maximising sales.
The Process: If you think this job of Team Member is the role for you then apply now and a member of the Murray Convenience team will be in touch.
Team Member- Murray Convenience- East Kilbride employer: One O One Off Sales, Ltd.
One O One Convenience Stores is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee wellbeing. With benefits like Wagestream for financial flexibility, generous discounts across The Scotsman Group venues, and robust career development opportunities, joining the Murray Convenience team means being part of a supportive environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member- Murray Convenience- East Kilbride
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like One O One Off Sales, Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like One O One Off Sales, Ltd.!
We think you need these skills to ace Team Member- Murray Convenience- East Kilbride
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at One O One Off Sales, Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at One O One Off Sales, Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show One O One Off Sales, Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
