At a Glance
- Tasks: Pick, prepare, and deliver orders while providing top-notch customer service.
- Company: Join the largest independent convenience store chain in Scotland.
- Benefits: Enjoy flexible pay, discounts on food and cinema, and career development opportunities.
- Other info: Fast-paced environment with recognition for hard work and dedication.
- Why this job: Be part of a community-focused team and make a real difference in customers' lives.
- Qualifications: 3 years driving experience and strong communication skills required.
The predicted salary is between 22000 - 26000 € per year.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh. We are the largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products. We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Murray Convenience.
What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role: As a Customer Service Assistant/Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and processes.
- To ensure the store achieves their KPIs such as sales, payroll, and targets.
- Ensure your cash preparation is completed as per the company procedures.
The Person: The ideal candidate will have:
- A minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast-paced environment.
- Good communication skills, be able to use a smartphone/tablet and home delivery app.
The Process: If you think this job of Customer Service Assistant/Delivery Driver is the role for you then apply now and a member of the Murray Convenience team will be in touch.
Customer Service Assistant / Delivery Driver- Murray Convenience in Glasgow employer: One O One Off Sales, Ltd.
One O One Convenience Stores is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee wellbeing. With benefits like Wagestream for financial flexibility, generous discounts across The Scotsman Group venues, and robust career development opportunities, employees at Murray Convenience can thrive both personally and professionally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Murray Convenience in Glasgow
✨Tip Number 1
Get to know the company! Research One O One Convenience Stores and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! Since this role involves driving and delivering, make sure you can confidently discuss your driving experience and how you handle deliveries. Maybe even do a mock delivery run with a friend to get comfortable talking about it.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate that you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Murray Convenience team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Murray Convenience in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to customise your application for the Customer Service Assistant/Delivery Driver role. Highlight your relevant experience and skills, especially your driving experience and customer service abilities. This helps us see why you're the perfect match!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get right to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Know the Company
Before your interview, take some time to research One O One Convenience Stores. Understand their values, what they offer, and how they serve their communities. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant/Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle various situations and your commitment to providing top-notch service.
✨Demonstrate Your Driving Experience
With a minimum of 3 years driving experience required, be ready to discuss your driving history. Highlight any relevant experience, such as navigating busy areas or managing deliveries efficiently. This will reassure them that you can handle the demands of the role.
✨Prepare for Practical Questions
Expect questions about how you would manage multiple tasks in a fast-paced environment. Think of scenarios where you've successfully juggled responsibilities and be ready to share those stories. This will show that you can thrive under pressure and meet the store's KPIs.
