At a Glance
- Tasks: Pick, prepare, and deliver orders while providing top-notch customer service.
- Company: Join the largest independent convenience store chain in Scotland.
- Benefits: Enjoy flexible pay, discounts on food and cinema, and career development opportunities.
- Other info: Fast-paced environment with recognition for hard work and dedication.
- Why this job: Be part of a community-focused team and make a real difference in customers' lives.
- Qualifications: 3 years driving experience and strong communication skills required.
The predicted salary is between 22000 - 26000 € per year.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh. We are the largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products. We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Murray Convenience.
What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role: As a Customer Service Assistant/ Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and processes.
- To ensure the store achieves their KPIs such as sales, payroll, and targets.
- Ensure your cash preparation is completed as per the company procedures.
The Person: The ideal candidate will have:
- A minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast-paced environment.
- Good communication skills, be able to use a smartphone/tablet and home delivery app.
If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the Murray Convenience team will be in touch.
Customer Service Assistant / Delivery Driver- Murray Convenience employer: One O One Off Sales, Ltd.
One O One Convenience Stores is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee wellbeing. With benefits like Wagestream for financial flexibility, generous discounts across The Scotsman Group venues, and robust career development opportunities, employees at Murray Convenience can thrive both personally and professionally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Murray Convenience
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One O One Convenience Stores. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! Since this role involves driving and delivering, make sure you can talk confidently about your driving experience. Share any relevant stories that highlight your ability to handle deliveries efficiently and safely.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've provided excellent service in the past. Think of specific examples where you went above and beyond for a customer – this is key for a Customer Service Assistant role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just hop onto our site and get started!
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Murray Convenience
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Customer Service Assistant/Delivery Driver role. Highlight your relevant experience and skills that match what we're looking for, like your driving experience and customer service skills.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about why you're the perfect fit for us!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows us you're serious about joining the Murray Convenience team.
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Know the Company
Before your interview, take some time to research One O One Convenience Stores. Understand their values, what they offer, and how they serve their communities. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant/Delivery Driver, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you went above and beyond for a customer. This will highlight your ability to handle various situations and ensure customer satisfaction.
✨Be Ready to Discuss Your Driving Experience
Since driving is a key part of this role, be prepared to talk about your driving history. Mention your experience, any relevant training, and how you ensure safety on the road. If you have a clean driving record, make sure to highlight that too!
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle busy periods, manage multiple deliveries, or deal with difficult customers. Practising these scenarios can help you feel more confident and ready to impress.
