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- Tasks: Deliver orders and provide top-notch customer service in a fast-paced environment.
- Company: Join Scotland's largest independent convenience store chain, deeply rooted in local communities.
- Benefits: Enjoy flexible pay options, discounts on food and cinema, and career development opportunities.
- Why this job: Be part of a supportive team with recognition for your hard work and a chance to grow.
- Qualifications: Must have 3 years driving experience and a clean driving record with minimal points.
- Other info: Work hours range from 6am to 10pm, perfect for balancing studies or other commitments.
The predicted salary is between 20000 - 28000 £ per year.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh. We are the largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities and stock a range of alcohol, tobacco, and fresh food products.
We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Maryhill.
What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role: As a Customer Service Assistant/ Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and processes.
- To ensure the store achieves their KPIs such as sales, payroll, and targets.
- Ensure your cash preparation is completed as per the company procedures.
The Person: The ideal candidate will have:
- A minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast-paced environment.
- Good communication skills, be able to use a smartphone/tablet and home delivery app.
If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the team will be in touch.
Customer Service Assistant / Delivery Driver- Maryhill employer: One O One Off Sales, Ltd.
Contact Detail:
One O One Off Sales, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Maryhill
✨Tip Number 1
Familiarise yourself with the local area of Maryhill. Knowing the streets and shortcuts can make a big difference in your delivery efficiency, which is crucial for this role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers regularly, being friendly and approachable will help you stand out during the interview process.
✨Tip Number 3
Demonstrate your ability to multitask. Think of examples from your past experiences where you've successfully managed multiple responsibilities at once, as this is key for a fast-paced environment.
✨Tip Number 4
Be prepared to discuss your driving experience in detail. Highlight any relevant qualifications or training that showcase your reliability and safety as a driver, which is essential for this position.
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Maryhill
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Assistant/Delivery Driver position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: Make sure to emphasise your driving experience, customer service skills, and ability to work in a fast-paced environment. Use specific examples from your past roles to demonstrate how you meet the criteria.
Craft a Strong Cover Letter: Write a personalised cover letter that explains why you are interested in working for One O One Convenience Stores. Mention any specific benefits or values of the company that resonate with you.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, you'll need to demonstrate your ability to provide excellent service. Prepare examples from your past experiences where you went above and beyond for a customer, highlighting your communication skills and problem-solving abilities.
✨Know the Company and Its Values
Familiarise yourself with One O One Convenience Stores and their commitment to the community. Understanding their values will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Driving Experience
Since driving is a key part of the role, be ready to discuss your driving history. Mention your experience, any relevant qualifications, and how you ensure safety while on the road. This will reassure them of your capability as a delivery driver.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle various situations, such as dealing with difficult customers or managing time effectively during busy periods. Practising these scenarios can help you respond confidently and effectively.