At a Glance
- Tasks: Pick, prepare, and deliver orders while providing top-notch customer service.
- Company: Join Scotland's largest independent convenience store chain with a community focus.
- Benefits: Enjoy flexible pay, discounts on food and cinema, and career development opportunities.
- Other info: Fast-paced environment with recognition for hard work and dedication.
- Why this job: Be part of a dynamic team making a real difference in local communities.
- Qualifications: 3 years driving experience and strong communication skills required.
The predicted salary is between 22000 - 26000 € per year.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products. We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Maryhill.
What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with Finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role: As a Customer Service Assistant/ Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and process.
- To ensure the store achieve their KPIs such as sales, payroll, and targets ensure your cash preparation is completed as per the company procedures.
The Person: The Ideal candidate will have:
- A minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast-paced environment.
- Good communication, be able to use a smart phone/tablet and home delivery app.
If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the Maryhill team will be in touch.
Customer Service Assistant / Delivery Driver- Maryhill employer: One O One Off Sales, Ltd.
One O One Convenience Stores is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee wellbeing. With benefits like Wagestream for financial flexibility, generous discounts across The Scotsman Group venues, and robust career development opportunities, employees are supported both personally and professionally. Working in Maryhill, you'll be part of a dedicated team that values recognition and fosters growth, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Maryhill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One O One Convenience Stores. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for customer service roles and rehearse your responses. Focus on your experience with multi-tasking and delivering excellent service, as these are key for the role.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, don’t forget to apply through our website for a smoother process!
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Maryhill
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Customer Service Assistant/Delivery Driver role. Highlight your relevant experience, especially your driving skills and customer service background. This shows us that you’re genuinely interested in this position!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you a chance to explore more about One O One Convenience Stores.
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research One O One Convenience Stores. Understand their values, the products they offer, and their role in the community. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant/Delivery Driver, your ability to provide excellent service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to customer satisfaction and your suitability for the role.
✨Demonstrate Your Driving Experience
With a minimum of 3 years driving experience required, be ready to discuss your driving history. Highlight any relevant experience with delivery services, your knowledge of local areas, and how you ensure safe and timely deliveries. This will reassure them that you’re the right fit for the job.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle busy periods, manage multiple tasks, or deal with difficult customers. Practising these scenarios can help you respond confidently and effectively when it matters most.
