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For Companies At a Glance
- Tasks: Deliver orders and provide top-notch customer service in a fast-paced environment.
- Company: Join One O One Convenience Stores, Scotland's largest independent convenience store chain.
- Benefits: Enjoy flexible pay, discounts on food and cinema, and career development opportunities.
- Why this job: Be part of a community-focused team with recognition for your hard work and dedication.
- Qualifications: Must have 3 years driving experience and a clean driving record.
- Other info: Work hours range from 6am to 10pm, perfect for balancing studies and work.
Who are we?
One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh, we are the Largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products.
We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Larkhall.
What is in it for you?
As part of One O One Convenience Stores, you will have access to the following benefits that include:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with Finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role
As a Customer Service Assistant/ Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and process.
- To ensure the store achieve their KPIs such as sales, payroll, and targets
- ensure your cash preparation is completed as per the company procedures.
The Person
The Ideal candidate will have:
- a minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast -paced environment.
- Good communication, be able to use a smart phone/ tablet and home delivery app.
The Process:
If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the Larkhall team will be in touch
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Customer Service Assistant / Delivery Driver- Larkhall employer: One O One Off Sales, Ltd.
Contact Detail:
One O One Off Sales, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Larkhall
✨Tip Number 1
Familiarise yourself with the local area of Larkhall. Knowing the streets and shortcuts can make a big difference in your delivery efficiency, which is crucial for this role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers regularly, practice how to handle various situations, from friendly chats to resolving complaints.
✨Tip Number 3
Get comfortable using delivery apps and smartphones. Being tech-savvy will help you manage orders and communicate effectively while on the road.
✨Tip Number 4
Show enthusiasm for the role during any interactions. A positive attitude can set you apart from other candidates and demonstrate your commitment to excellent customer service.
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Larkhall
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Assistant/Delivery Driver position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet KPIs.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your past experiences align with the job requirements, particularly in customer service and delivery.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, your ability to provide excellent service is crucial. Prepare examples of how you've handled customer queries or complaints in the past, demonstrating your problem-solving skills and patience.
✨Highlight Your Driving Experience
With a minimum of 3 years driving experience required, be ready to discuss your driving history. Mention any relevant experience with delivery services and how you ensure safety and efficiency on the road.
✨Demonstrate Your Multi-tasking Ability
The role requires you to pick, prepare, and deliver orders while managing time effectively. Share specific instances where you've successfully juggled multiple tasks in a fast-paced environment.
✨Familiarise Yourself with Company Policies
Understanding One O One Convenience Stores' policies and procedures will show your commitment to the role. Research their values and be prepared to discuss how you align with them during the interview.