At a Glance
- Tasks: Pick, prepare, and deliver orders while providing top-notch customer service.
- Company: Join Scotland's largest independent convenience store chain with a community focus.
- Benefits: Enjoy flexible pay, discounts on food and cinema, and career development opportunities.
- Other info: Fast-paced environment with recognition for hard work and dedication.
- Why this job: Be part of a dynamic team making a difference in local communities.
- Qualifications: 3 years driving experience and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh. We are the largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products. We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Gleddoch Road.
What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role: As a Customer Service Assistant/ Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and processes.
- To ensure the store achieves their KPIs such as sales, payroll, and targets.
- Ensure your cash preparation is completed as per the company procedures.
The Person: The ideal candidate will have:
- A minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast-paced environment.
- Good communication skills, be able to use a smartphone/tablet and home delivery app.
If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the Gleddoch Road team will be in touch.
Customer Service Assistant / Delivery Driver- Gleddoch Road employer: One O One Off Sales, Ltd.
One O One Convenience Stores is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee wellbeing. With benefits like Wagestream for financial flexibility, generous discounts across The Scotsman Group venues, and robust career development opportunities, employees at our Gleddoch Road store can thrive both personally and professionally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Gleddoch Road
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One O One Convenience Stores. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for customer service roles and prepare your responses. Use examples from your past experiences to demonstrate your skills. We want to see how you handle tricky situations and provide excellent service!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Gleddoch Road
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application:Make sure to customise your application for the Customer Service Assistant/Delivery Driver role. Highlight your relevant experience and skills, especially your driving experience and customer service abilities. This helps us see why you're the perfect match!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Use bullet points if necessary to make it easy for us to read through your key achievements and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you a chance to explore more about One O One Convenience Stores.
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Know the Company
Before your interview, take some time to research One O One Convenience Stores. Understand their values, the products they offer, and their role in the community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant/Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle various situations and your commitment to providing top-notch service.
✨Demonstrate Your Driving Experience
With a minimum of 3 years driving experience required, be ready to discuss your driving history. Highlight any relevant experience, such as navigating busy areas or managing deliveries efficiently. This will reassure them that you can handle the demands of the role.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, like dealing with an unhappy customer or managing multiple deliveries at once. Think through these scenarios beforehand so you can respond confidently and show your problem-solving skills.
