At a Glance
- Tasks: Pick, prepare, and deliver orders while providing top-notch customer service.
- Company: Join Scotland's largest independent convenience store chain, One O One Convenience Stores.
- Benefits: Enjoy flexible pay, discounts on food and cinema, and career development opportunities.
- Other info: Dynamic work environment with recognition for outstanding performance.
- Why this job: Be part of a community-focused team and make a real difference in customers' lives.
- Qualifications: 3 years driving experience and strong multitasking skills required.
The predicted salary is between 22000 - 26000 € per year.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products. We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Gartloch Road.
What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits that include:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with Finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role: As a Customer Service Assistant/ Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and process.
- To ensure the store achieve their KPIs such as sales, payroll, and targets ensure your cash preparation is completed as per the company procedures.
The Person: The Ideal candidate will have:
- A minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast-paced environment.
- Good communication, be able to use a smart phone/tablet and home delivery app.
If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the Gartloch Road team will be in touch.
Customer Service Assistant / Delivery Driver- Gartloch Road- Ruchazie employer: One O One Off Sales, Ltd.
One O One Convenience Stores is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee wellbeing. With benefits like Wagestream for financial flexibility, generous discounts across The Scotsman Group venues, and robust career development opportunities, employees are supported both personally and professionally. Join us at our Gartloch Road location, where your contributions are recognised and rewarded, making it a fulfilling place to grow your career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Gartloch Road- Ruchazie
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on One O One Convenience Stores. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your delivery skills! Since this role involves driving and delivering, make sure you can talk confidently about your driving experience. Share any relevant stories that highlight your ability to handle deliveries efficiently and safely.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've provided excellent service in the past. Think of specific examples where you went above and beyond for a customer – this is key for a Customer Service Assistant role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Gartloch Road- Ruchazie
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you’d fit right into our team.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant/Delivery Driver role. Highlight your relevant experience and skills, especially your driving experience and customer service abilities. This helps us see why you’re the perfect fit for our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great candidate. This will help us quickly understand your strengths and how you can contribute to our store.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Know the Company
Before your interview, take some time to research One O One Convenience Stores. Understand their values, what they offer, and how they serve their communities. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant/Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to handle various situations and your commitment to providing top-notch service.
✨Demonstrate Your Driving Experience
Since driving is a crucial part of the role, be ready to discuss your driving history. Highlight your experience, any relevant training, and how you ensure safety on the road. Mention your familiarity with using delivery apps, as this will show you're tech-savvy and ready for the job.
✨Prepare for Fast-Paced Scenarios
The role requires multitasking in a busy environment. Think of instances where you've successfully managed multiple tasks at once. Be prepared to discuss how you prioritise your work and stay organised, especially during peak times. This will reassure them that you can handle the demands of the job.
