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For Companies At a Glance
- Tasks: Join us as a Customer Service Assistant/Delivery Driver, delivering orders and providing top-notch service.
- Company: One O One Convenience Stores is Scotland's largest independent convenience store chain, focused on community.
- Benefits: Enjoy flexible pay options, discounts on food and cinema, and career development opportunities.
- Why this job: Be part of a supportive team with recognition for your hard work and a chance to grow.
- Qualifications: Must have 3 years driving experience and be able to multitask in a fast-paced environment.
- Other info: Work hours are flexible, from 6am to 10pm, perfect for students balancing studies and work.
The predicted salary is between 24000 - 36000 £ per year.
Who are we?
One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh, we are the Largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products.
We are looking for experienced and talented Customer Service Assistant/Delivery Driver to join our Store, Castlemilk convenience
What is in it for you?
As part of One O One Convenience Stores, you will have access to the following benefits that include:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with Finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role
As a Customer Service Assistant/ Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and process.
- To ensure the store achieve their KPIs such as sales, payroll, and targets
- ensure your cash preparation is completed as per the company procedures.
The Person
The Ideal candidate will have:
- a minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast -paced environment.
- Good communication, be able to use a smart phone/ tablet and home delivery app.
The Process:
If you think this job of Customer Service Assistant/ Delivery Driver is the role for you then apply now and a member of the *store name* team will be in touch.
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Customer Service Assistant / Delivery Driver- Castlemilk Convenience employer: One O One Off Sales, Ltd.
Contact Detail:
One O One Off Sales, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Castlemilk Convenience
✨Tip Number 1
Familiarise yourself with the local area of Castlemilk. Knowing the streets and shortcuts can make a big difference in your delivery efficiency, which is crucial for this role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be interacting with customers regularly, being friendly and approachable will help you stand out during the interview process.
✨Tip Number 3
Demonstrate your ability to multitask. Think of examples from your past experiences where you've successfully managed multiple responsibilities at once, as this is key for the fast-paced environment.
✨Tip Number 4
Be prepared to discuss your driving experience in detail. Highlight any relevant experience you have with delivery services or similar roles, as this will show you're a strong candidate for the position.
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Castlemilk Convenience
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Service Assistant/Delivery Driver position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the role's demands.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for One O One Convenience Stores and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, your ability to interact positively with customers is crucial. Prepare examples of how you've handled difficult situations or provided exceptional service in the past.
✨Demonstrate Your Driving Experience
Since driving is a key part of the role, be ready to discuss your driving history. Highlight your experience, any relevant training, and your understanding of road safety regulations.
✨Familiarise Yourself with the Company
Research One O One Convenience Stores and understand their values and community focus. This will help you align your answers with what they are looking for in a candidate.
✨Prepare for Fast-Paced Scenarios
The role requires multitasking in a busy environment. Think of examples where you've successfully managed multiple tasks at once, and be prepared to discuss how you handle pressure.