At a Glance
- Tasks: Pick, prepare, and deliver orders while providing top-notch customer service.
- Company: Join Scotland's largest independent convenience store chain, deeply rooted in local communities.
- Benefits: Enjoy flexible pay, discounts on food and cinema, and career development opportunities.
- Other info: Fast-paced environment with recognition for hard work and dedication.
- Why this job: Be part of a dynamic team making a real difference in your community.
- Qualifications: 3 years driving experience and strong communication skills required.
The predicted salary is between 22000 - 26000 € per year.
Who are we? One O One Convenience Stores is the retail division of The Scotsman Group with 46 retail Convenience Stores in Glasgow, East Kilbride, and Edinburgh. We are the largest independent Convenience Store chain in Scotland. Our stores are at the heart of our local communities, and stock a range of alcohol, tobacco, and fresh food products.
What is in it for you? As part of One O One Convenience Stores, you will have access to the following benefits:
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off food and cinema tickets in all The Scotsman Group venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefit Portal.
- Grocery-Aid our charity partnership providing 24 hours a day 7 days a week support with finances, counselling, self-help.
- Career development opportunities.
- Employee of the month recognition and long service awards.
The Role: As a Customer Service Assistant/Delivery Driver, your role will include:
- To pick, prepare and deliver home delivery orders.
- Providing excellent customer service to the customer.
- Ensure the store is fully stocked, labelled, and well merchandised.
- To comply with all company policies and processes.
- To ensure the store achieves their KPIs such as sales, payroll, and targets.
- Ensure your cash preparation is completed as per the company procedures.
The Person: The ideal candidate will have:
- A minimum of 3 years driving experience and no more than 6 points on your licence.
- Be able to pick, prepare, load the van, and deliver orders across all times of the day from 6am till 10pm.
- The ability to multi-task and work in a fast-paced environment.
- Good communication skills, and be able to use a smartphone/tablet and home delivery app.
The Process: If you think this job of Customer Service Assistant/Delivery Driver is the role for you then apply now and a member of the team will be in touch.
Customer Service Assistant / Delivery Driver- Castlemilk Convenience employer: One O One Off Sales, Ltd.
At One O One Convenience Stores, we pride ourselves on being the largest independent convenience store chain in Scotland, deeply rooted in our local communities. Our employees enjoy a supportive work culture with benefits like Wagestream for financial wellbeing, generous discounts across The Scotsman Group venues, and ample career development opportunities, making us an excellent employer for those seeking meaningful and rewarding employment in Castlemilk.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant / Delivery Driver- Castlemilk Convenience
✨Tip Number 1
Get to know the company! Research One O One Convenience Stores and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! Since this role involves driving and delivering, make sure you’re comfortable with the routes and can handle a fast-paced environment. A quick drive around the area can help you feel more prepared and confident.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer – those stories will make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join the team at One O One Convenience Stores.
We think you need these skills to ace Customer Service Assistant / Delivery Driver- Castlemilk Convenience
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Customer Service Assistant/Delivery Driver role. Highlight your relevant experience and skills that match what we're looking for, like your driving experience and customer service skills.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about why you're the perfect fit for us!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us.
How to prepare for a job interview at One O One Off Sales, Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research One O One Convenience Stores. Understand their values, the products they offer, and their role in the community. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant/Delivery Driver, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle difficult situations with grace and how you ensure customer satisfaction.
✨Demonstrate Your Driving Experience
Since driving is a crucial part of this role, be ready to discuss your driving history. Mention your years of experience, any relevant training, and how you maintain a clean driving record. If you have experience with delivery apps or logistics, make sure to bring that up!
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would manage multiple deliveries, stock the store efficiently, or deal with a last-minute order change. Practising these scenarios can help you feel more confident and prepared.
