At a Glance
- Tasks: Lead and develop 25-30 convenience stores, driving performance and operational excellence.
- Company: Join One O One Retail during an exciting growth phase.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Be part of a vibrant team with opportunities for growth and innovation.
- Why this job: Make a real impact in retail leadership and drive positive change.
- Qualifications: Proven multi-site retail leadership experience and strong commercial acumen.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
The Opportunity
Divisional Manager - Retail (Scotland)
An exciting opportunity to lead around 25-30 convenience stores across Glasgow and the West, as part of a major growth phase for One O One Retail.
The Role
We are introducing a new operating model and we're looking for a dynamic, commercially-minded leader to drive performance, develop great people, and deliver operational excellence across their division.
You will
· Lead, coach, and develop stores to deliver great service, colleague engagement, and operational excellence.
· Drive profitable growth across your Division through delivery of KPIs and strong local market performance.
· Own P&L performance, controlling costs, waste, shrink, and wages.
· Implement and embed change initiatives, new processes, and promotional campaigns right-first time and on time.
· Raise standards in customer service, compliance, and brand execution.
· Champion our One O One values and Leading One O One behaviours, setting high expectations for your leadership team.
· Use insight, data, and competitor analysis to inform commercial decisions.
· Build strong cross-functional partnerships across Commercial, HR, Loss Prevention, Risk, Property.
· Be regionally mobile, including weekend cover on a rota basis.
About you
You’ll be an adaptable, energetic leader with the ability to execute plans at pace and to a high standard. You’ll combine operational expertise with commercial awareness and a strong track record of delivering results.
· Proven multi-site retail leadership (Area/Regional/Divisional), ideally in convenience or supermarkets.
· Strong record of turning around underperformance and driving sales growth.
· Commercial acumen – confident with P&L, resource planning, and KPI analysis.
· Exceptional coaching, communication, and change leadership skills
· Resilience, pace, and adaptability to succeed in a competitive market.
Divisional Manager - Retail (Scotland) in Glasgow employer: One O One Convenience Stores
One O One Retail is an exceptional employer that prioritises employee development and operational excellence within a dynamic work culture. As a Divisional Manager in Scotland, you will benefit from a supportive environment that encourages leadership growth, fosters strong team engagement, and offers opportunities to drive meaningful change across multiple convenience stores. With a focus on performance and collaboration, you'll be part of a major growth phase that values your contributions and empowers you to achieve both personal and professional success.
Contact Details:
One O One Convenience Stores Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Divisional Manager - Retail (Scotland) in Glasgow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like One O One Convenience Stores, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like One O One Convenience Stores!
We think you need these skills to ace Divisional Manager - Retail (Scotland) in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at One O One Convenience Stores, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at One O One Convenience Stores and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show One O One Convenience Stores that you’re ready to jump in and contribute right away!
How to prepare for a job interview at One O One Convenience Stores
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
