At a Glance
- Tasks: Welcome patients, manage appointments, and handle inquiries with empathy.
- Company: Join the friendly team at Minehead Medical Centre.
- Benefits: Enjoy NHS pension, 25 days leave, and employee discounts.
- Other info: Full training provided; flexible hours available.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Excellent communication skills; healthcare experience is a plus but not required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join Our Team as a Patient Navigator at Minehead Medical Centre! Are you a friendly, outgoing individual with excellent communication skills and confidence using IT systems? Do you thrive on administrative tasks and stay calm under the pressure of managing multiple phone calls every day? If so, we’d love to hear from you!
Minehead Medical Centre is seeking a Patient Navigator to join our welcoming administrative team. In this essential role, you’ll ensure the smooth running of the surgery, providing patients with a positive experience while supporting our team to deliver outstanding care. This is a fixed-term contract, 6 months. Full-time (40 hours per week) or part-time can be considered.
Suitable candidates must have the right to live and work in the UK. Regretfully, we cannot support with sponsorship for this position.
What We’re Looking For
- A confident communicator with a friendly, patient, and professional attitude.
- Someone who can handle a fast-paced, demanding environment with ease.
- Prior experience in healthcare or administrative roles is desirable, but not essential. Full training will be provided.
Key Responsibilities
- Welcoming patients and visitors, managing check‑ins, and providing appointment information.
- Answering phone calls and handling patient inquiries with empathy and professionalism.
- Scheduling and managing appointments using our system.
- Processing prescription requests from patients and pharmacies.
- Handling patient queries in person, over the phone, and via email.
- Managing incoming and outgoing correspondence, including emails and letters, with accuracy.
- Keeping the reception area tidy and ensuring smooth handovers for colleagues.
- Completing administrative tasks such as patient registrations and updates.
What You’ll Bring
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Attention to detail and a high level of accuracy in handling patient information.
- Confidence in using IT systems and basic office software.
- Prior experience in a healthcare or administrative role is desirable but not essential.
Why Join Us?
At Minehead Medical Centre, we’re proud of our friendly, supportive environment. You’ll play a vital role in providing a safe and positive experience for our patients, while also helping the team deliver exceptional care. If you’re ready to take on a rewarding role where your skills will make a real difference, we’d love to hear from you. Apply now and become an integral part of our team!
We reserve the right to close this advert early.
Location: Minehead Medical Centre, 2 Irnham Road, Minehead, TA24 5DL
System used: EMIS
Our Benefits:
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Maternity/Paternity Support, Adoption pay
- Participation in OMG’s refer a friend scheme
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme – free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
- £12.71 per hour
Equality and Diversity
OneMedical Group is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community and are happy to discuss reasonable adjustments at any stage of the recruitment process.
Patient Navigator in Minehead employer: One Medical
At Minehead Medical Centre, we pride ourselves on fostering a friendly and supportive work environment where every team member is valued. As a Patient Navigator, you will have the opportunity to make a meaningful impact on patient experiences while benefiting from comprehensive training, generous annual leave, and an NHS pension scheme. Join us in delivering exceptional care in a welcoming community setting that prioritises employee well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Navigator in Minehead
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at One Medical for the Patient Navigator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Navigator in Minehead
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with One Medical, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at One Medical, and how you can make a difference!
How to prepare for a job interview at One Medical
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at One Medical.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like One Medical appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how One Medical supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
