At a Glance
- Tasks: Welcome patients, manage inquiries, and handle appointments with a friendly approach.
- Company: Join One Medical, a supportive team in Milton Keynes.
- Benefits: Enjoy NHS Pension, annual leave, and awesome employee perks.
- Other info: Perfect for students seeking part-time work with growth potential.
- Why this job: Make a difference in patient care while enjoying flexible hours.
- Qualifications: Strong communication skills and a professional attitude are essential.
The predicted salary is between 12 - 15 £ per hour.
One Medical is seeking a Patient Navigator/Medical Receptionist to join their team in Milton Keynes. This role operates on a 0-hours (Bank) contract, offering flexibility to cover staffing needs. The ideal candidate will possess excellent communication skills and a professional demeanor while managing patient inquiries and appointments.
The position includes:
- Welcoming patients
- Handling calls
- Processing prescriptions
- Performing administrative tasks
Additional benefits include NHS Pension, annual leave, and various employee perks.
Patient Navigator & Front Desk (Bank Hours) in Milton Keynes employer: One Medical
One Medical is an exceptional employer that prioritises flexibility and work-life balance, making it an ideal choice for those seeking a rewarding role in healthcare. With a supportive work culture, opportunities for professional growth, and benefits such as the NHS Pension and annual leave, employees are empowered to thrive in their careers while making a meaningful impact on patient care in Milton Keynes.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Navigator & Front Desk (Bank Hours) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at One Medical. A personal connection can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and administrative tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your communication skills during the interview! Be clear and concise when discussing your experiences, and don’t forget to highlight any relevant customer service roles you've had.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and you can easily keep track of your progress.
We think you need these skills to ace Patient Navigator & Front Desk (Bank Hours) in Milton Keynes
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about interacting with patients, make sure to highlight your excellent communication skills in your application. We want to see how you can connect with people and handle inquiries smoothly.
Tailor Your CV and Cover Letter:Don’t just send the same old CV! Tailor it to fit the Patient Navigator role by emphasising relevant experience and skills. We love seeing how you can adapt your background to meet our needs.
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. We’re looking for someone who can maintain a professional demeanour while still being warm and welcoming to patients.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at One Medical
✨Know the Role Inside Out
Before your interview, make sure you understand what a Patient Navigator/Medical Receptionist does. Familiarise yourself with the key responsibilities like managing patient inquiries and appointments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you handled difficult situations or resolved patient concerns. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Professionalism
First impressions matter! Dress smartly and arrive on time to convey your professionalism. During the interview, maintain a positive attitude and be polite to everyone you meet, as this reflects how you would interact with patients and colleagues.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
