At a Glance
- Tasks: Lead and inspire a multi-disciplinary team to deliver exceptional patient care.
- Company: Join OneMedical Group, a family-run healthcare organisation committed to quality.
- Benefits: Competitive salary, NHS pension, 25 days leave, and career development opportunities.
- Other info: Exciting opportunity for growth in a supportive and innovative environment.
- Why this job: Make a meaningful impact in primary care while shaping the future of healthcare.
- Qualifications: Senior leadership experience and strong understanding of NHS frameworks required.
The predicted salary is between 45000 - 55000 € per year.
Lead the Future of Primary Care
At OneMedical Group, we believe empowered people deliver exceptional care. That’s why we’re thrilled to offer an opportunity for an ambitious Business Manager to lead Rosedean House Surgery in Liskeard, Cornwall through an exciting new chapter.
About the Role
As Business Manager, you’ll be responsible for the leadership, development, and performance of Rosedean House Surgery. Working closely with our Central Support Team, you’ll manage daily operations, team performance, regulatory compliance, and financial sustainability, all while driving our growth and quality ambitions. This is an exciting opportunity for a Business Manager who is a confident, people-first leader with a strategic mindset and operational rigour, ready to lead the transformation of the practice with a supportive on site and central team. With support from our central People, Finance, quality and Clinical teams, this is your opportunity to shape a practice and make a meaningful impact every day, supported by the Network Operations Manager for the South. This is a rewarding opportunity to lead both operational excellence and strategic growth.
Key Responsibilities
- Lead and inspire a multi-disciplinary site team, creating a positive, empowered culture
- Ensure effective communication, 1-2-1s, appraisals, and development pathways
- Champion innovation, collaboration and continuous improvement
- Oversee daily running of the practice including staffing, clinics, and cover arrangements
- Ensure full compliance with CQC standards, NHS contracts and internal policies
- Manage inspections, audits, incidents, complaints and reporting
- Lead on Health & Safety, IT, premises and risk management
- Drive delivery of QOF, LES, DES, and all contract obligations
- Ensure service quality, patient safety, and clinical governance standards are consistently met
- Grow the registered patient list through local engagement and service excellence
- Maximise income across NHS funded and private services
- Lead budget planning and financial management
- Monitor income/expenditure and ensure robust financial controls
- Build trusted relationships with patients, PCNs, ICBs, local commissioners and community groups
What We’re Looking For
- Senior leadership experience
- Track record of successfully managing teams, contracts, and change
- Strong understanding of NHS frameworks (QOF, CQC, KPIs, contract delivery)
- Budget management and performance delivery
- Excellent communication, negotiation and influencing skills
- Primary Care experience (desirable)
You’ll Thrive Here If You Are:
- Visionary but grounded in the detail
- Commercially savvy and values‑led
- Resilient, adaptable and positive
- Passionate about transforming patient care
- A natural leader who builds others up
Note: Please note that the recruitment process for this role is expected to involve a minimum of two interview stages, with a possible third stage depending on the outcome of the process.
What We Offer
- Salary: £45,000–£55,000 per annum (with scope to increase for an exceptional candidate)
- Ongoing career development opportunities
- Supportive leadership and structured onboarding
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Participation in OMG’s refer a friend scheme and much more
About Rosedean House Surgery & OneMedical Group
Located in the heart of Liskeard, Rosedean House Surgery serves a diverse and growing patient population. The surgery is situated in a historic Grade II listed building that will soon be undergoing redevelopment — bringing together architectural heritage with a modern, patient‑centred design. We are part of OneMedical Group — an independent, family‑run healthcare organisation delivering GP, urgent care and community services across the UK. We are proud to have recently been rated ‘Good’ by the CQC and remain committed to continuous improvement as we further develop and enhance our services.
Equality and Diversity
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Business Manager in Liskeard employer: One Medical
At OneMedical Group, we pride ourselves on being an exceptional employer that empowers our staff to deliver outstanding patient care. As a Business Manager at Rosedean House Surgery in Liskeard, you will benefit from a supportive work culture, ongoing career development opportunities, and a competitive salary package, including a generous NHS pension scheme. Join us in a historic setting that is undergoing exciting redevelopment, where your leadership will make a meaningful impact on the community and the future of primary care.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Liskeard
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend local events, join relevant online groups, and don’t be shy to reach out to current employees at OneMedical Group. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Rosedean House Surgery and OneMedical Group thoroughly. Understand their values, recent developments, and challenges they face. This will help you tailor your responses and show that you’re genuinely interested in leading their team.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams and driven change in previous roles. Highlight your ability to inspire and empower others, as this is key for the Business Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the OneMedical Group family. Let’s get you on board to lead the future of primary care!
We think you need these skills to ace Business Manager in Liskeard
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Manager role. Highlight your leadership experience and how it aligns with our vision at Rosedean House Surgery. We want to see how you can make a meaningful impact!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've driven growth or improved team performance in previous roles. We love seeing numbers and results that demonstrate your capabilities.
Be Personable:We’re looking for a people-first leader, so let your personality shine through! In your application, convey your passion for transforming patient care and how you build relationships with teams and patients alike. We want to know the real you!
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly. Plus, it shows us you're keen on joining our team at OneMedical Group!
How to prepare for a job interview at One Medical
✨Know Your Stuff
Make sure you’re well-versed in the NHS frameworks like QOF, CQC, and KPIs. Brush up on your knowledge about Rosedean House Surgery and OneMedical Group, so you can speak confidently about how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and led change in previous roles. Think about specific situations where you inspired a team or improved operations, as this will demonstrate your people-first leadership style.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, like managing compliance or driving service quality. Practise your responses to these scenarios, focusing on your strategic mindset and operational rigour.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice’s future, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
