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- Tasks: Provide essential secretarial support to clinicians and ensure smooth patient care delivery.
- Company: Join a leading independent healthcare organisation focused on community and compassion.
- Benefits: NHS pension, generous leave, family-friendly policies, and employee assistance programmes.
- Why this job: Make a real difference in healthcare while working in a supportive and friendly environment.
- Qualifications: Experience as a Medical Secretary or in NHS/General Practice with strong admin skills.
- Other info: Dynamic role with opportunities for personal growth and meaningful impact.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an experienced and motivated Medical Secretary to join our friendly and dedicated team in Milton Keynes. The role will be based at one of our surgeries (Whitehouse Surgery or Brooklands Health Centre), with remote support provided to our sister surgery in Minehead.
This is a key position, providing essential support to clinicians and helping to ensure the smooth and efficient delivery of patient care. You will work as part of a well-established administrative team in a welcoming, community-focused environment.
The Role
As Medical Secretary, you will provide comprehensive secretarial and administrative support to the service. Your responsibilities will include:
- Accurate and timely typing of referral letters, including urgent referrals and GP dictations
- Managing patient and service-related enquiries and liaising with internal and external providers
- Using digital dictation software and the NHS eReferral (Choose & Book) system
- Summarising and coding relevant information from patients’ clinical records in line with Practice protocols
- Maintaining patient records and files, managing telephone calls and supporting general office procedures
- You may also be required to provide occasional reception cover during periods of leave, sickness or increased demand.
You will project a professional, positive and friendly image to patients and visitors, whether in person or over the telephone.
About You
We are looking for someone who is organised, detail-focused and confident working in a busy healthcare environment. You will ideally have:
- Previous experience as a Medical Secretary or within NHS / General Practice
- Experience using EMIS and the NHS eReferral system (Choose & Book)
- Experience with digital dictation systems (e.g. Lexacom)
- Strong administrative skills and the ability to manage competing priorities
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication skills and a professional, patient-centred approach
What We Offer
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Paternity / Adoption pay
- Family friendly employment policies
- Participation in OMG’s refer a friend scheme
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme – free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
Join OneMedical Group. Shape a Healthier Future.
For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens—bringing everything together under one roof. We are proud to be the only organisation in the UK to do this.
Family-run and values-led, our purpose is simple and powerful: to provide a healthier future for all. Guided by People First, Working Together and A Healthier Future, we deliver healthcare with compassion, innovation and a deep commitment to reducing health inequalities—working in true partnership with the NHS.
At OneMedical, diversity of thought is valued, collaboration is essential and every role contributes to meaningful change. Inspired by the traditional family doctor, The OneMedical Way is personal, trusted and rooted in community.
Equality, Diversity and Inclusion
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Medical Secretary (on-site) in Milton Keynes employer: One Medical Group
Contact Detail:
One Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary (on-site) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings for Medical Secretaries. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of NHS systems and protocols. Familiarise yourself with EMIS and digital dictation software, as these are key in the role. We want you to shine when discussing your experience!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed competing priorities in previous roles. This will demonstrate that you're ready to handle the busy environment of a Medical Secretary.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Secretary (on-site) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight your relevant experience, especially with NHS systems and digital dictation software. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a friendly vibe!
Showcase Your Communication Skills: As a Medical Secretary, communication is key. In your application, give examples of how you've effectively managed patient enquiries or liaised with healthcare professionals. We want to see that you can project a positive image, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our community-focused team!
How to prepare for a job interview at One Medical Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Medical Secretary. Brush up on your knowledge of NHS systems like EMIS and the eReferral system. Being able to discuss these confidently will show that you’re prepared and serious about the position.
✨Showcase Your Skills
Prepare examples of how you've used your administrative skills in previous roles. Think about times when you managed competing priorities or improved office procedures. This will help demonstrate your organisational abilities and how you can contribute to the team.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions for medical secretaries, such as handling patient enquiries or using digital dictation software. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Be Personable
Remember, this role is all about patient care. During the interview, project a friendly and professional image. Show that you can communicate effectively, both in person and over the phone. A positive attitude can go a long way in making a great impression!
