Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients with their healthcare journey through phone and admin services.
- Company: Join a dynamic team at OneMedical Group, focused on innovative healthcare.
- Benefits: Enjoy competitive pay, NHS pension, and extra leave for work anniversaries.
- Other info: Flexible hours with unsociable pay rates and opportunities for learning and development.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Great communication skills and IT experience; previous roles in healthcare are a plus.
The predicted salary is between 26500 - 27500 £ per year.
Bracknell Urgent Care Centre, part of OneMedical Group, is looking for a Patient Navigator to join us on a Permanent part-time contract. You will join a thriving and dynamic team and help to facilitate the journey of all our registered and unregistered patients. The shift pattern available is Wednesdays 4 pm - 8 pm (4 hours) and Sundays 8 hours shift. The applicants must have the flexibility to work this pattern.
The Patient Navigator/Receptionist will form part of our front of house team to provide patient focused telephone and administration services that assist and direct patients in accessing the appropriate service or healthcare professionals. They will facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.
Responsibilities:
- Provide patient focused telephone and administrative support.
- Assist and direct patients to appropriate services or healthcare professionals.
- Facilitate the patient journey across front of house and back office systems.
Qualifications:
- Exceptional communication skills.
- Experience using IT systems.
- Ability to work well under pressure.
- Experience as a Patient Navigator/Receptionist desirable but not essential.
We offer unsociable hours pay (30% extra) for the hours worked after 6pm on weekdays (Monday to Friday) and all-day Saturday and Sunday.
Location: Brants Bridge, Bracknell RG12 9RT
Benefits:
- NHS Pension with 20.6% Employer Contribution
- 33 days annual leave (including Bank Holidays) (pro-rata, if part‑time)
- Extra days leave for work anniversary each year
- Unsociable hours pay for hours worked after 6pm Monday to Friday and all-day Saturday and Sunday – 30% extra
- Learning and Development time (5% of weekly hours)
- Participation in OMG’s refer a friend scheme
- Eye care scheme – free eye test plus a contribution towards glasses
- Cycle to work scheme
- Payrate: £12.71
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Patient Navigator in Bracknell employer: One Medical Group
Contact Detail:
One Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Navigator in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who might know about openings at Bracknell Urgent Care Centre. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient navigation and administration. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the hiring team, let them know why you’re passionate about patient care and how you can contribute to their mission at OneMedical Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team at Bracknell Urgent Care Centre.
We think you need these skills to ace Patient Navigator in Bracknell
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Navigator role. Highlight your communication skills and any relevant experience, even if it’s not directly in healthcare. We want to see how you can bring your unique skills to our team!
Show Your Passion: Let us know why you’re excited about joining OneMedical Group! Share your enthusiasm for patient care and how you can contribute to making a positive impact in our community. A little passion goes a long way!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at One Medical Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Patient Navigator role. Familiarise yourself with the responsibilities and how they contribute to patient care. This will help you articulate how your skills align with their needs.
✨Showcase Your Communication Skills
As a Patient Navigator, exceptional communication is key. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will demonstrate your ability to handle patient inquiries and direct them appropriately.
✨Familiarise Yourself with SystmOne
Since the role involves using clinical systems like SystmOne, it’s beneficial to have a basic understanding of this software. If you have experience with similar IT systems, be ready to discuss that and how you can quickly adapt to new technologies.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, patient care strategies, or the company culture at OneMedical Group. This shows your genuine interest in the role and helps you assess if it's the right fit for you.