At a Glance
- Tasks: Coordinate day-to-day planning for Repairs Teams and ensure customer satisfaction.
- Company: One Manchester, a community-focused organisation dedicated to providing quality homes and services.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Join a dynamic team committed to equality, diversity, and inclusion.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Experience as a Planner and strong communication skills are essential.
The predicted salary is between 33049 - 46269 £ per year.
Salary: £33,049
Location: Manchester - Agile
Full Time, Permanent
40 hours per week
Closing Date: 20th January 2026
Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.
We have an exciting position available for a Planner to join us!
You will:
- Co-ordinate the day-to-day planning of works for the Repairs Teams efficiently and effectively.
- Work with the dynamic scheduling system, ensuring all appointments are completed within target and to the satisfaction of the customer.
- Appoint, monitor and control the workflow of Jobs through to the Responsive Repairs Team.
- Meet the expectations of our customers through interactions that are easy, friendly and demonstrate high levels of skills, knowledge and autonomy.
- Support the delivery of One Manchester response to Awaab's Law, ensuring that repairs are correctly diagnosed and scheduled in line with agreed timescales.
- Ensure the work scheduling within the Repairs Hub offers the best outcomes for our customers and aims to resolve issues at the first point of contact.
What we're looking for:
- Experience as a Planner in a similar role.
- Excellent verbal and written skills across a broad range of audience including managers, colleagues, and customers and have the ability to respond to customers' differing needs.
- Ability to remain calm under pressure operating with empathy, understanding and diplomacy.
- Ability to work effectively as a part of a team.
Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we’d love to hear from you!
We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one of our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do.
We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an underrepresentation.
One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part-time hours please give us a call and we can let you know if this can be considered for a particular role.
Planner / Scheduler in Manchester employer: One Manchester
One Manchester is an exceptional employer dedicated to making a positive impact in the community. With a strong focus on employee growth, we offer a supportive and flexible work environment that encourages creativity and ambition. Our commitment to equality, diversity, and inclusion ensures that every team member feels valued and empowered to contribute to our mission of providing quality homes and services in Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Planner / Scheduler in Manchester
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like One Manchester, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Planner / Scheduler at One Manchester.
We think you need these skills to ace Planner / Scheduler in Manchester
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at One Manchester
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
