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- Tasks: Carry out repairs and maintenance across various properties, ensuring high-quality service.
- Company: One Manchester, a trusted provider of social housing focused on community support.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Recognised trade apprenticeship or NVQ Level 2, with customer service experience.
The predicted salary is between 43813 - 43813 £ per year.
Salary - £43,813.09 per annum (PT £16,785.76 per annum)
Location - Manchester - Agile
Permanent, Part-time (16 hours per week) Shift pattern of 11:30-20:00 on one weekday (to be confirmed prior to appointment), plus every Saturday 08:00-16:30.
The Homes team have recently gone through a restructure, as we have refocused our energy and changed our processes so we can better support our customers and do what matters to them most.
You’ll carry out work with a strong focus on delivering excellent customer service, adopting a ‘Right First Time’ approach by completing repairs in a single visit wherever practicable, while maintaining consistently high standards of quality and performance.
You’ll undertake the duties of a multi-skilled operative, carrying out a wide range of repair and associated works across the full repairs service on all One Manchester owned and managed properties. The role involves visiting both tenanted and vacant properties to complete maintenance, repair, refurbishment and renewal works.
- Completed a recognised trade apprenticeship or equivalent NVQ Level 2 qualification.
- Hold, or be willing to work towards, a fire safety qualification (e.g. Demonstrable competency in joinery (core trade) with additional experience in plumbing, plastering and tiling.
- Experience working in a customer-facing role, delivering high-quality customer service.
- Full UK driving licence.
Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.
We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one of our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.
One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Multi Skilled Operative / Maintenance Carpenter in Manchester employer: One Manchester
Contact Detail:
One Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Operative / Maintenance Carpenter in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on One Manchester. Check out their website and social media to understand their values and how they support the community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and your multi-skilled experience. Think about specific examples from your past work that demonstrate your ability to deliver high-quality service and complete repairs efficiently. We want you to shine!
✨Tip Number 3
Show off your skills! If you have any certifications or qualifications, make sure to mention them during your interview. Highlight your joinery skills and any additional experience in plumbing, plastering, or tiling. This is your chance to prove you’re the right fit for the role!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, take the opportunity to ask about the team dynamics, training opportunities, or how they measure success in the role. This shows that you’re engaged and serious about contributing to One Manchester’s mission.
We think you need these skills to ace Multi Skilled Operative / Maintenance Carpenter in Manchester
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your joinery and multi-skilled experience in your application. We want to see how your skills can help us deliver that 'Right First Time' approach!
Customer Service is Key: Since this role involves a lot of customer interaction, share examples of how you've provided excellent service in the past. We love candidates who can connect with our customers and make their lives easier.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Multi Skilled Operative role. Show us why you’re the perfect fit for One Manchester.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at One Manchester
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and any additional trades you have experience in, like plumbing or plastering. Be ready to discuss specific projects you've worked on and how you tackled challenges, as this will show your practical knowledge and problem-solving abilities.
✨Customer Service is Key
Since the role involves a strong focus on customer service, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your ability to deliver high-quality service and how you handle difficult situations with a positive attitude.
✨Demonstrate Your Flexibility
The job requires a flexible approach, so be prepared to discuss how you've adapted to changing circumstances in previous roles. Highlight your willingness to learn new skills, such as working towards a fire safety qualification, and how you can contribute to the team's evolving needs.
✨Show Your Passion for Community Impact
One Manchester is all about making a difference in the community. Share your thoughts on why this matters to you and how you see yourself contributing to their mission. This could be through your work ethic, commitment to quality, or ideas for improving customer experiences.