At a Glance
- Tasks: Carry out repairs and maintenance across properties, ensuring excellent customer service.
- Company: One Manchester, a community-focused organisation making a real difference.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Embrace a culture of diversity and inclusion while enjoying career development.
- Why this job: Join a supportive team and help shape the future of your city.
- Qualifications: Trade apprenticeship or NVQ Level 2, with skills in joinery and other trades.
The predicted salary is between 43813 - 43813 £ per year.
Salary - £43,813.09 per annum
Location - Manchester - Agile
The Vacancy
- Permanent, Full-time (40 hours per week)
- Shift pattern of 11:30-20:00 on four weekdays (days to be confirmed prior to appointment), plus every Saturday 08:00-16:30.
Closing Date: 6th May 2026
Support our communities. See the difference you can make in our city. At One Manchester we are on an incredible journey to shape our future. The Homes team have recently gone through a restructure, as we have refocused our energy and changed our processes so we can better support our customers and do what matters to them most. As a result, we have a number of exciting new roles which have become available.
You will carry out work with a strong focus on delivering excellent customer service, adopting a Right First Time approach by completing repairs in a single visit wherever practicable, while maintaining consistently high standards of quality and performance. You will undertake the duties of a multi-skilled operative, carrying out a wide range of repair and associated works across the full repairs service on all One Manchester owned and managed properties. The role involves visiting both tenanted and vacant properties to complete maintenance, repair, refurbishment and renewal works.
What we are looking for:
- Completed a recognised trade apprenticeship or equivalent NVQ Level 2 qualification.
- Hold, or be willing to work towards, a fire safety qualification (e.g. BMTrada or FIRAS accreditation).
- Demonstrable competency in joinery (core trade) with additional experience in plumbing, plastering and tiling.
- Awareness of Awaab's law and treatment of mould patches up to 1sqm.
- Working knowledge of relevant health and safety legislation and CDM regulations.
- Excellent verbal and written communication skills.
- Experience working in a customer-facing role, delivering high-quality customer service.
- Full UK driving licence.
Why take up the challenge with One Manchester? This really is a great place to work. We have bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we are rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we would love to hear from you!
In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an underrepresentation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part-time hours please give us a call and we can let you know if this can be considered for a particular role.
Joiner – Multi Skilled Operative in Manchester employer: One Manchester
One Manchester is an exceptional employer that prioritises community support and employee development. With a strong focus on customer service and quality, we offer a flexible and inclusive work culture that encourages creativity and ambition. Our commitment to equality and diversity, along with opportunities for professional growth, makes this a rewarding place to build your career in the heart of Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Joiner – Multi Skilled Operative in Manchester
✨Tip Number 1
Get to know the company before your interview! Research One Manchester's values and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role focuses on delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your multi-skilled abilities! Make sure to highlight your joinery expertise along with any plumbing, plastering, or tiling experience. The more versatile you appear, the better your chances of landing the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at One Manchester. Don’t miss out on this opportunity!
We think you need these skills to ace Joiner – Multi Skilled Operative in Manchester
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your joinery skills and any other trades you’re good at. We want to see how your experience aligns with the role, so don’t hold back on showcasing your talents!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Use the same language and keywords that we’ve used to show us you understand what we’re looking for.
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Share a bit about yourself and why you’re passionate about this role, but make sure it’s relevant to what we do at One Manchester.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at One Manchester
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and any additional trades you have experience in, like plumbing or plastering. Be ready to discuss specific projects you've worked on and how you approached challenges, as this will show your competency and versatility.
✨Customer Service is Key
Since the role involves a strong focus on customer service, think of examples where you've gone above and beyond for a customer. Prepare to share how you handle difficult situations and ensure that repairs are completed to a high standard, as this aligns with the 'Right First Time' approach.
✨Understand the Regulations
Familiarise yourself with relevant health and safety legislation, including Awaab's law and CDM regulations. Being able to discuss these topics confidently will demonstrate your commitment to safety and compliance, which is crucial in this role.
✨Be Ready for Agile Working
Since One Manchester promotes agile working, be prepared to discuss how you can adapt to different work environments and schedules. Highlight any previous experience with flexible working arrangements and your ability to manage time effectively.
