At a Glance
- Tasks: Join our Repairs Team to deliver top-notch plumbing and maintenance services.
- Company: One Manchester, a community-focused organisation dedicated to creating thriving homes.
- Benefits: Enjoy 27 days of annual leave, flexible working, and a fantastic pension scheme.
- Other info: Inclusive workplace with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in plumbing and strong customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
Contact type: Permanent
Salary: £43,813.09 per annum
Working hours: 40 hours per week, full time
Working pattern: 11:30 - 20:00 on four weekdays, and 08:00 - 16:30 every Saturday
Location: Manchester – agile
Closing date: 26 August 2026
About Us
At One Manchester, we’re building places people are proud to call home. We own and manage over 12,000 homes across central, south and east Manchester — but we’re more than just a landlord. We provide services, support and opportunities that help people and communities thrive. Everything we do is shaped by our HEART values, our customers and our commitment to creating positive change across our city. We believe safe, affordable homes are the foundation for better lives, and we work together to deliver services that make a meaningful impact every day. We’re continuing to evolve and improve how we work, making this an exciting time to join One Manchester.
About The Role
You’ll support the Repairs Team to deliver high-quality repairs and maintenance with a strong focus on customer service and a "Right First Time" approach, completing repairs in one visit wherever possible. You'll carry out a wide range of repair, refurbishment, renewal and maintenance work across One Manchester properties, including occupied and void homes, travelling directly to jobs using a company vehicle.
What You’ll Be Doing
- Provide excellent customer service and represent One Manchester's values and behaviours.
- Diagnose, complete and quality-check repairs efficiently and safely.
- Undertake multi-skilled works including plumbing, plastering, joinery, tiling, masonry and painting.
- Ensure compliance with health and safety regulations, risk assessments and safe working practices.
- Maintain productivity, minimise waste and manage van stock effectively.
- Work flexibly across a 40-hour week, maintaining punctuality and meeting customer appointments.
- Collaborate with colleagues, contractors and managers to improve service delivery and customer satisfaction.
- Maintain accurate records using mobile devices and report safeguarding concerns when identified.
- Contribute ideas for continuous service improvement.
What We’re Looking For
- Recognised trade apprenticeship or NVQ Level 3 qualification.
- Strong core plumbing skills, with competence in plastering, joinery and tiling.
- Knowledge of Health & Safety and CDM regulations.
- Excellent communication and customer service skills.
- Experience working in a customer-facing environment.
- Full UK driving licence.
- Strong organisational, planning and problem-solving skills.
- Ability to accurately record and manage work activities electronically.
Why join us?
We Know That Great Services Start With Great People. That’s Why We’re Committed To Creating a Workplace Where Colleagues Feel Supported, Valued And Able To Grow. Alongside Meaningful Work And Opportunities To Develop, You’ll Also Benefit From:
- 27 days’ annual leave when you join us, rising to 30 days after three years’ service, plus UK bank holidays.
- The option to buy or sell annual leave through our holiday scheme.
- A genuine approach to agile and flexible working, dependent on the role.
- An excellent pension scheme with an 11.4% employer contribution through the Smart SHPS DC salary sacrifice scheme.
- Supportive people policies that help you balance work and life.
- Medicash healthcare cash plan membership, with Level 1 cover paid by us.
- A 24/7 Employee Assistance Programme.
- Perkbox, our benefits platform giving you access to hundreds of discounts, benefits and wellbeing resources.
- A Cycle to Work scheme through Halfords.
- Access to Manchester Credit Union for affordable financial support, including loans, savings accounts and money guidance.
- Support to gain professional qualifications, with paid memberships fees for relevant professional bodies.
Equality, diversity and inclusion
We’re committed to creating a diverse and inclusive organisation where everyone feels valued, respected and able to be themselves. We welcome applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. As part of our commitment to improving representation, we operate the Rooney Rule and aim to interview at least one ethnically diverse candidate for all roles, and at least one female candidate for roles within our Trades and Facilities teams where women are currently underrepresented. We’re also committed to supporting flexible and agile working where possible. If you require flexibility or adjusted working arrangements (including part time hours), we encourage you to speak to us as part of the recruitment process and we can let you know if it can be considered for this particular role.
INSERT JOB TITLE in Manchester employer: One Manchester
One Manchester is an exceptional employer that prioritises community support and employee growth, making it a fantastic place for a Data Engineer to thrive. With a commitment to flexible working and a culture that values creativity and ambition, employees can unlock their potential while contributing to meaningful projects that enhance the lives of residents in Manchester. Join us to be part of a team that not only focuses on delivering quality homes but also invests in the personal and professional development of its staff.
StudySmarter Expert Advice🤫
We think this is how you could land INSERT JOB TITLE in Manchester
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace INSERT JOB TITLE in Manchester
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch One Manchester's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at One Manchester. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at One Manchester
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at One Manchester.
