One Manchester is seeking a Customer Hub Team Leader to guide a team delivering excellent customer service across multiple channels. You will use data to drive improvements, plan resources, and coach colleagues to achieve high performance.
The role requires strong people and stakeholder management, with a focus on delivering right-first-time outcomes and outstanding customer experiences. This is a full-time, permanent position based in Manchester.
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Customer Hub Team Leader – Agile, Growth & Impact in Manchester employer: One Manchester
At One Manchester, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and well-being. With competitive benefits such as 27 days of annual leave, a generous pension scheme, and opportunities for professional development, we empower our team to thrive while making a meaningful impact in the communities we serve. Join us in Manchester, where your contributions will help shape vibrant, sustainable places for people to call home.
