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- Tasks: Support communities by managing leasehold and shared ownership properties with a customer-focused approach.
- Company: One Manchester, dedicated to providing quality homes and services for communities.
- Benefits: Flexible working hours, supportive culture, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your career in property management.
- Qualifications: Experience in property management, excellent communication skills, and knowledge of housing legislation.
- Other info: Join a diverse team committed to equality and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
Support our communities. See the difference you can make in our city.
At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.
At One Manchester we’re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes and help communities to learn, manage their money, launch successful businesses and improve their employability.
The role
You will provide a high-quality service to the Group’s leasehold, shared ownership, market rent, and rent to buy customers ensuring they are managed in accordance with the terms of their leases, legislation, regulation and best practice. You will ensure residents receive a customer focussed, responsive and value for money service and to ensure that the business maximises income from effective property management.
Experience we are looking for:
- Managing sales, marketing, letting, and property management for shared ownership, market rent, rent-to-buy, and leasehold homes.
- Excellent communication skills.
- Up to date knowledge of tenancy, leasehold and relevant housing legislation.
- Knowledge of shared ownership staircasing and re-sale processes.
- Excellent customer service skills with experience of developing effective relationships with customers and colleagues.
- Good IT skills plus knowledge of CRM and management systems.
The role requires flexible working and will involve occasional evening and Saturday commitments.
Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.
If this sounds like you then apply today, we’d love to hear from you!
We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities.
Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one of our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.
One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Commercial & Leasehold Property Officer in Manchester employer: One Manchester
Contact Detail:
One Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial & Leasehold Property Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those connected to One Manchester. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching One Manchester's values and recent projects. Show us how your skills align with our mission to improve lives and support communities. Tailor your answers to reflect our commitment to customer service and community growth.
✨Tip Number 3
Practice your communication skills! Since excellent communication is key for this role, consider doing mock interviews with friends or family. Get comfortable discussing your experience in property management and how you can contribute to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of One Manchester and making a difference in our communities.
We think you need these skills to ace Commercial & Leasehold Property Officer in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for improving lives and supporting communities shine through. We want to see how you connect with our mission at One Manchester!
Tailor Your Experience: Make sure to highlight your relevant experience in property management and customer service. We’re looking for specific examples that demonstrate your skills in managing leasehold and shared ownership properties.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at One Manchester.
How to prepare for a job interview at One Manchester
✨Know Your Legislation
Brush up on your knowledge of tenancy, leasehold, and relevant housing legislation. Being able to discuss these topics confidently will show that you’re well-prepared and understand the legal framework that governs the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've developed effective relationships with customers in the past. Highlighting your excellent communication skills and customer-focused approach will resonate well with One Manchester's mission to provide great services.
✨Demonstrate Your IT Proficiency
Familiarise yourself with CRM and management systems relevant to property management. Be ready to discuss how you’ve used technology to enhance service delivery or improve efficiency in previous roles.
✨Emphasise Flexibility and Adaptability
Since the role requires flexible working, be prepared to discuss your availability and willingness to work evenings or weekends. Showing that you can adapt to the needs of the business will make you a more attractive candidate.
