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- Tasks: Deliver top-notch customer service while completing repairs and maintenance across various properties.
- Company: Join a forward-thinking organisation focused on quality and community.
- Benefits: Part-time hours, flexible shifts, and opportunities for professional growth.
- Other info: Join a diverse team committed to excellence and community impact.
- Why this job: Make a real difference in people's homes while honing your trade skills.
- Qualifications: Trade apprenticeship or NVQ Level 2, with joinery experience and customer service skills.
The predicted salary is between 15 - 20 £ per hour.
Permanent, part-time (16 hours per week). Shift pattern: 11:30-20:00 on one weekday (to be confirmed prior to appointment), plus Saturday 08:00-16:30. Closing Date: 6th May 2026.
Responsibilities
- You’ll carry out work with a strong focus on delivering excellent customer service, adopting a ‘Right First Time’ approach by completing repairs in a single visit wherever practicable, while maintaining consistently high standards of quality and performance.
- You’ll undertake the duties of a multi-skilled operative, carrying out a wide range of repair and associated works across the full repairs service on all One Manchester owned and managed properties.
- The role involves visiting both tenanted and vacant properties to complete maintenance, repair, refurbishment and renewal works.
Qualifications
- Completed a recognised trade apprenticeship or equivalent NVQ Level 2 qualification.
- Hold, or be willing to work towards, a fire safety qualification (e.g., BMTrada or FIRAS accreditation).
- Demonstrable competency in joinery (core trade) with additional experience in plumbing, plastering and tiling.
- Awareness of Awaab's law and treatment of mould patches up to 1sqm.
- Working knowledge of relevant health and safety legislation and CDM regulations.
- Excellent verbal and written communication skills.
- Experience working in a customer-facing role, delivering high-quality customer service.
- Full UK driving licence.
Equality, Diversity
Joiner – Multi Skilled Operative (Part Time) employer: One Manchester
Contact Detail:
One Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joiner – Multi Skilled Operative (Part Time)
✨Tip Number 1
Get to know the company! Research One Manchester and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the industry. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and multi-skilled tasks. Think about specific examples from your past work that demonstrate your skills and how you’ve tackled challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Joiner – Multi Skilled Operative (Part Time)
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your joinery skills and any other trades you’re good at. We want to see how your experience matches up with what we need, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to customer service and repairs, as we love seeing how you can fit into our team.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at One Manchester
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and any additional trades you’ve got experience in, like plumbing or plastering. Be ready to discuss specific projects you've worked on and how you tackled challenges, as this will show your practical knowledge and problem-solving abilities.
✨Customer Service is Key
Since the role involves a lot of customer interaction, think of examples where you’ve delivered excellent customer service. Prepare to share stories that highlight your ability to communicate effectively and resolve issues, as this will demonstrate your commitment to a 'Right First Time' approach.
✨Familiarise Yourself with Regulations
Get clued up on relevant health and safety legislation and CDM regulations. Being able to talk about Awaab's law and how you handle mould patches will show that you’re not just skilled but also aware of the legalities involved in the job.
✨Plan Your Availability
Since this is a part-time role with specific shift patterns, be clear about your availability during the interview. Make sure you can confirm your preferred weekday and Saturday shifts, as this will help the employer see you as a reliable candidate who’s ready to fit into their schedule.