Facilities Team Leader in Manchester
Facilities Team Leader in Manchester

Facilities Team Leader in Manchester

Manchester Full-Time 41000 - 46000 £ / year (est.) No home office possible
O

At a Glance

  • Tasks: Lead a team to ensure top-notch facilities services across Manchester properties.
  • Company: One Manchester is dedicated to providing quality homes and services for the community.
  • Benefits: Enjoy flexible working options and a supportive work culture.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Full UK Driving Licence and relevant Facilities Management qualifications required.
  • Other info: We embrace diversity and encourage applications from all backgrounds.

The predicted salary is between 41000 - 46000 £ per year.

We have an exciting position available for a Facilities Team Leader to join our Facilities and Environmental Team. As a Facilities Team Leader, you will report to the Facilities and Environmental Manager. The role will entail you leading the day-to-day operations of a team of Caretakers and Facilities Coordinators to deliver effective and efficient services and associated works across the full range of Facilities on all One Manchester's owned and managed properties.

You will support the development of a robust monitoring regime to ensure that service delivery standards are achieved and maintained. You will manage your team in contributing to the security, safety, environmental cleanliness, and well-being of customers in their homes and neighbourhoods. You will embed a culture that is high performing, ensuring quality and a focus on delivering excellent services on time and in accordance with published customer service standards.

What we require?

  • A Full UK Driving Licence required.
  • Holds the IOSH Managing Safely Certificate (or equivalent).
  • Facilities Management qualification (or equivalent).
  • Proven track record of successful partnership working with both internal and external stakeholders.
  • Experience of managing and leading property maintenance services.
  • Operational experience including people, contractors, and projects.
  • Experience of working in a customer-focused environment, with a proven ability to deliver a high standard of customer service and care.
  • Experience of carrying out or supporting teams using safe systems of work and compliance with health and safety risk assessments.
  • Previous experience in a similar leadership role.
  • Working knowledge of legislation relating to H&S and Fire Safety in buildings.
  • Excellent communication skills, written and verbal.
  • The ability to follow procedures and provide performance data of operations.

Desirable:

  • NEBOSH qualification.
  • ROSPA Fire Door Inspection qualification (or equivalent).
  • Water Jetting Approved Health and Safety Awareness qualification.
  • BICS (British Institute of Cleaning Science).

This really is a great place to work. We have bags of potential and huge opportunities waiting to be unlocked. Supportive and flexible, we are rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south, and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities.

Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one of our key priorities; it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities.

We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.

In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience underrepresentation.

One Manchester strives for equality, diversity, and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part-time hours, please give us a call and we can let you know if this can be considered for a particular role.

Facilities Team Leader in Manchester employer: One Manchester

One Manchester is an exceptional employer that prioritises the well-being and development of its employees while fostering a supportive and flexible work culture. As a Facilities Team Leader, you will have the opportunity to lead a dedicated team in enhancing community living standards across Manchester, with a strong focus on quality service delivery and customer satisfaction. With a commitment to equality, diversity, and inclusion, One Manchester not only provides meaningful employment but also encourages personal growth and creativity in a vibrant urban environment.
O

Contact Detail:

One Manchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Team Leader in Manchester

✨Tip Number 1

Familiarise yourself with the specific facilities management practices and standards that One Manchester adheres to. Understanding their approach will help you demonstrate your alignment with their values during any discussions.

✨Tip Number 2

Network with current or former employees of One Manchester, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.

✨Tip Number 3

Prepare examples from your past experience that showcase your leadership skills and ability to manage teams effectively. Highlighting your success in similar environments will make you a more attractive candidate.

✨Tip Number 4

Stay updated on the latest health and safety regulations relevant to facilities management. Being knowledgeable about compliance will not only boost your confidence but also show your commitment to maintaining high standards.

We think you need these skills to ace Facilities Team Leader in Manchester

Leadership Skills
Facilities Management
Health and Safety Compliance
Customer Service Excellence
Team Management
Communication Skills
Project Management
Stakeholder Engagement
Operational Management
Problem-Solving Skills
Performance Monitoring
Risk Assessment
Driving Licence
IOSH Managing Safely Certificate
Knowledge of Fire Safety Legislation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and leadership. Emphasise your qualifications, such as the IOSH Managing Safely Certificate, and any operational experience you have that aligns with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for facilities management and your ability to lead a team effectively. Mention specific examples of how you've successfully managed projects or improved service delivery in previous roles.

Highlight Customer Service Skills: Since the role requires a strong focus on customer service, be sure to include examples of how you've delivered high standards of service in past positions. This could involve discussing your approach to stakeholder engagement and problem-solving.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.

How to prepare for a job interview at One Manchester

✨Showcase Your Leadership Skills

As a Facilities Team Leader, you'll be managing a team. Be prepared to discuss your previous leadership experiences, focusing on how you motivated your team and handled challenges. Use specific examples to illustrate your ability to lead effectively.

✨Demonstrate Your Knowledge of Health and Safety

Given the importance of health and safety in this role, ensure you are familiar with relevant legislation. Be ready to discuss your IOSH Managing Safely Certificate and any other qualifications you hold, as well as how you've implemented safe systems of work in past roles.

✨Emphasise Customer Service Experience

This position requires a strong focus on customer service. Prepare to share examples of how you've successfully delivered high-quality service in previous roles, particularly in a facilities management context. Highlight your ability to address customer needs and resolve issues.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role and how you would approach them, especially regarding team management and service delivery.

Facilities Team Leader in Manchester
One Manchester
O
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>