Facilities Team Leader

Facilities Team Leader

Manchester Full-Time 36291 - 43336 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure top-notch facilities management and customer service.
  • Company: Join One Manchester, a trusted provider of social housing with a focus on community well-being.
  • Benefits: Enjoy flexible working options and a supportive work culture.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Must have a UK Driving Licence and relevant facilities management qualifications.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 36291 - 43336 £ per year.

Job Description

Facilities Team Leader\\n\\nSalary: £40,364\\n\\nLocation: Manchester – agile\\n\\nFull Time, Permanent\\n\\nClosing date Monday 10th March\\n\\nInterviews to be held Friday 14th March\\n\\nWe have an exciting position available for a Facilities Team Leader to join our Facilities and Environmental Team.\\n\\nAs a Facilities Team Leader you will report to the Facilities and Environmental Manager. The role will entail you leading the day-to-day operations of a team of Caretakers and Facilities Coordinators to deliver effective and efficient services and associated works, across the full range of Facilities on all One Manchester`s owned and managed properties. You will support the development of a robust monitoring regime to ensure that service delivery standards are achieved and maintained.

You will manage your team in contributing to the security, safety, environmental cleanliness, and well-being of customers in their homes and neighbourhoods. You will embed a culture that is high performing ensuring quality and a focus on delivering excellent services on time and in accordance with published customer service standards.\\n\\nWhat we require?\\n\\nEssential\\n\\n * \\n\\n A Full UK Driving Licence required.\\n\\n * \\n\\n Holds the IOSH Managing Safely Certificate (or equivalent)\\n\\n * \\n\\n Facilities Management qualification (or équivalent]\\n\\n * \\n\\n Proven track record of successful partnership working with both internal and external stakeholders.\\n\\n * \\n\\n Experience of managing and leading a property maintenance services.\\n\\n * \\n\\n Operational experience including people, contractors, and projects.\\n\\n * \\n\\n Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service and care\\n\\n * \\n\\n Experience of carrying out or supporting teams using safe systems of work and compliance with health and safety risk assessments..\\n\\n * \\n\\n Previous experience in a similar Leadership role.\\n\\n * \\n\\n Working knowledge of legislation relating to H&S and Fire Safety in buildings\\n\\n * \\n\\n Excellent communication skills – written and verbal.\\n\\n * \\n\\n The ability to follow procedures and provide performance data of operations.\\n\\nDesirable:\\n\\n * \\n\\n NEBOSH qualification\\n\\n * \\n\\n ROSPA Fire Door Inspection qualification [or equivalent]\\n\\n * \\n\\n Water Jetting Approved Health and Safety Awareness qualification.\\n\\n * \\n\\n BICS [British Institute of Cleaning Science\\n\\nWhy take up the challenge with One Manchester? This really is a great place to work.

We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.\\n\\nIf this sounds like you then apply today, we’d love to hear from you!\\n\\nWe own and manage over 12,000 homes in central, south and east Manchester.

We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives.

We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.\\n\\nIn accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'.

This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.\\n\\nOne Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.\\n\\nWe are transitioning to a culture where agile working will be a feature of many of our roles.

We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role

Facilities Team Leader employer: One Manchester

One Manchester is an exceptional employer, offering a supportive and flexible work environment that fosters creativity and ambition. With a strong commitment to employee growth and community improvement, we provide numerous opportunities for professional development while ensuring our team members can make a meaningful impact in the vibrant city of Manchester. Join us to be part of a high-performing culture that prioritizes quality service and inclusivity, making a real difference in the lives of our customers and communities.
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Contact Detail:

One Manchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Team Leader

✨Tip Number 1

Familiarize yourself with the key responsibilities of a Facilities Team Leader. Understanding the day-to-day operations and how to effectively lead a team will help you stand out during the interview process.

✨Tip Number 2

Highlight your experience in managing property maintenance services. Be ready to discuss specific examples of how you've successfully led teams and improved service delivery in previous roles.

✨Tip Number 3

Prepare to demonstrate your knowledge of health and safety legislation, especially regarding H&S and Fire Safety in buildings. This is crucial for the role, so having real-life examples of compliance will be beneficial.

✨Tip Number 4

Showcase your communication skills by being clear and concise in your responses during the interview. Since excellent communication is essential for this role, practice articulating your thoughts on team management and customer service.

We think you need these skills to ace Facilities Team Leader

Leadership Skills
Facilities Management
Health and Safety Compliance
Customer Service Excellence
Project Management
Stakeholder Engagement
Operational Management
Communication Skills
Problem-Solving Skills
Team Management
Risk Assessment
Driving License (Full UK)
IOSH Managing Safely Certificate
Knowledge of H&S and Fire Safety Legislation
Performance Monitoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and leadership roles. Emphasize your qualifications, such as the IOSH Managing Safely Certificate and any other relevant certifications.

Craft a Strong Cover Letter: In your cover letter, express your passion for facilities management and your commitment to delivering high-quality services. Mention specific examples of how you've successfully led teams and improved service delivery in previous roles.

Highlight Customer Service Experience: Since the role emphasizes customer focus, be sure to include examples of how you've provided excellent customer service in past positions. Discuss any strategies you implemented to enhance customer satisfaction.

Showcase Communication Skills: Given the importance of communication in this role, provide examples of how you've effectively communicated with both internal and external stakeholders. This could include leading meetings, writing reports, or collaborating on projects.

How to prepare for a job interview at One Manchester

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles and how you successfully managed teams. Highlight specific examples where you improved service delivery or team performance.

✨Demonstrate Your Knowledge of Health and Safety

Since the role requires a strong understanding of health and safety legislation, be ready to talk about your experience with compliance and risk assessments. Mention any relevant certifications like IOSH or NEBOSH.

✨Emphasize Customer Service Skills

This position is customer-focused, so share examples of how you've delivered high-quality customer service in past roles. Discuss how you handle feedback and ensure customer satisfaction.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think of situations where you had to manage conflicts, prioritize tasks, or implement new processes effectively.

Facilities Team Leader
One Manchester
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  • Facilities Team Leader

    Manchester
    Full-Time
    36291 - 43336 £ / year (est.)

    Application deadline: 2027-03-27

  • O

    One Manchester

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