Room Attendant

Room Attendant

Full-Time 18000 - 24000 £ / year (est.) On-site
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At a Glance

  • Tasks: Ensure guest rooms and public areas are spotless and welcoming.
  • Company: One Hundred Shoreditch, a vibrant hotel in East London.
  • Benefits: Competitive salary, discounts, complimentary stays, and fun team events.
  • Other info: Enjoy a supportive environment with opportunities for personal growth.
  • Why this job: Join a dynamic team and create memorable experiences for guests.
  • Qualifications: Attention to detail and a passion for hospitality.

The predicted salary is between 18000 - 24000 £ per year.

Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London.

About the Role

As a Room Attendant, you will play a vital role in delivering an exceptional guest experience by ensuring our bedrooms and public areas are cleaned and presented to the highest standard.

Key Responsibilities

  • Clean and service guest bedrooms and bathrooms to brand standards
  • Replenish amenities, linens, and guest supplies
  • Report maintenance issues and lost property promptly
  • Ensure all rooms are ready on time for guest arrivals
  • Follow health, safety, and hygiene procedures at all times
  • Support the wider Housekeeping team when needed

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do.

In addition to a competitive salary, we offer a range of benefits that include:

  • Competitive annual salary
  • Guest experience including dinner and drinks
  • 6 complimentary nights a year at any Lore Group hotel
  • Lore Group Employee & Immediate Family Rates
  • Lore Group Friend and Family Rates
  • 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
  • 50% discount in Lore Group restaurants and bars
  • Contribution towards Health Cash Plan
  • Life Assurance
  • Length of service incentives (additional holiday)
  • Bespoke training programmes
  • Free meals on duty
  • Incentives such as Ride-to-Work and season ticket loan
  • Quarterly employee award ceremony and company staff parties

Room Attendant employer: One Hundred Shoreditch

One Hundred Shoreditch is an outstanding employer that prioritises exceptional guest experiences and fosters a vibrant work culture in the heart of Greater London. With competitive salaries, generous benefits like complimentary hotel nights, and a strong emphasis on employee growth and collaboration, we empower our team to thrive in the dynamic hospitality industry. Join us to be part of a passionate team dedicated to creating memorable moments for our guests.

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Contact Details:

One Hundred Shoreditch Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Room Attendant

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like One Hundred Shoreditch. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to One Hundred Shoreditch

Don't be shy about reaching out to One Hundred Shoreditch directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Room Attendant

Attention to Detail
Time Management
Cleaning and Sanitation Skills
Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about One Hundred Shoreditch and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at One Hundred Shoreditch

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!