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- Tasks: Support clients in developing independence and daily living skills while managing housing activities.
- Company: Transform Housing & Support, dedicated to empowering vulnerable individuals.
- Benefits: 28 days annual leave, flexible working, training opportunities, and employee discounts.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Basic numeracy and communication skills; no prior experience required.
- Other info: Diverse and inclusive workplace with strong social responsibility values.
The predicted salary is between 26750 - 37450 £ per year.
Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? No previous experience? That's fine as training will be provided.
In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations.
You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks.
If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. Every day is different in this varied and fulfilling role.
Salary: £26,750 per annum plus on call payments and benefits
Location: Egham (Runnymede)
Full time: 37 hrs per week
About You
- Ability to develop non-judgmental professional relationships with clients
- Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent
- The ability to communicate well with clients, peers and other agencies
- The ability to work effectively as part of a team
- The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training.
- The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform's services
- Computer literacy (Excel, Word, Outlook and the Internet)
- The ability to join the frontline on call rota
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
About Transform Housing & Support
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values respect, empowerment, responsibility and excellence guide everything we do.
Why work at Transform
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.
Our Benefits Are Great Too
- 28 days annual leave per annum, plus bank holiday (pro rata for part time workers)
- An additional 1 day pro rata per annum wellbeing day
- A defined contribution pension scheme
- Additional pay where applicable for participating in emergency out of hours support rota
- The opportunity to buy or sell up to five days annual leave per holiday year
- Access to our benefits platform for a wide range of discounts on everyday spends
- Life assurance cover
- Eyecare vouchers
- Free DBS checks
- Training and development opportunities
- Employee assistance programme
- Interest-free staff loans
- Flexible working options
- Cycle to Work Scheme
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
Housing & Support Officer in Egham employer: One Housing
Contact Detail:
One Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Support Officer in Egham
✨Tip Number 1
Get to know the company! Research Transform Housing & Support and understand their values. When you show genuine interest in their mission during interviews, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your communication skills! Since this role involves working with clients and other agencies, being able to express yourself clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to ace the interview process.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, if you’re passionate about helping vulnerable people, we want to hear from you. Your enthusiasm could be just what we need!
We think you need these skills to ace Housing & Support Officer in Egham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for supporting vulnerable people shine through in your application. We want to see that you genuinely care about making a difference in clients' lives, so share any relevant experiences or motivations that drive you.
Tailor Your CV: Make sure your CV highlights the skills and experiences that align with the Housing & Support Officer role. We’re looking for teamwork, communication, and problem-solving abilities, so don’t be shy about showcasing those!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you articulate how your background fits the job requirements without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen to join our team at Transform!
How to prepare for a job interview at One Housing
✨Know Your Stuff
Before the interview, make sure you understand Transform's mission and values. Familiarise yourself with their approach to supporting vulnerable people and how you can contribute to empowering clients. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Skills
Even if you don't have direct experience, think about transferable skills from previous roles or life experiences. Be ready to discuss how your ability to communicate effectively, manage time, and work as part of a team can benefit the clients you'll be supporting.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with a challenging client or managing a crisis. Think of examples from your past where you've demonstrated resilience and problem-solving skills, as these are crucial in this role.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
