At a Glance
- Tasks: Handle bookings and maintain OPERA Cloud while supporting Sales and Front Office teams.
- Company: One Hotels & Resorts AG, a leader in hospitality with a focus on quality service.
- Benefits: Competitive pay, dynamic work environment, and opportunities for career growth.
- Other info: Collaborative team atmosphere where your passion for service shines.
- Why this job: Join us to create exceptional guest experiences in a vibrant hotel setting.
- Qualifications: Apprenticeship in hotel trade or relevant experience, plus strong English communication skills.
The predicted salary is between 20000 - 25000 £ per year.
One Hotels & Resorts AG in Glasgow is looking for a Hotel Operations Assistant to handle bookings, maintain OPERA Cloud, and support the Sales and Front Office teams.
Ideal candidates will have an apprenticeship in the hotel trade or relevant experience, along with a passion for quality service. The role requires excellent English communication skills and teamwork across departments.
Join us in delivering exceptional guest experiences!
Reservations Specialist — Hospitality & OPERA Cloud Expert in Glasgow employer: One Hotels & Resorts AG
One Hotels & Resorts AG is an exceptional employer located in the vibrant city of Glasgow, offering a dynamic work culture that prioritises teamwork and quality service. Employees benefit from comprehensive training opportunities, a supportive environment, and the chance to grow within the hospitality industry while contributing to memorable guest experiences. Join us and be part of a team that values your passion and dedication in delivering excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Specialist — Hospitality & OPERA Cloud Expert in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work with OPERA Cloud. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with OPERA Cloud, make sure to highlight that in conversations. Demonstrating your expertise can set you apart from other candidates.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to hotels and resorts you’re interested in. Express your passion for quality service and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Reservations Specialist role. Plus, it shows you’re serious about joining our team at One Hotels & Resorts AG.
We think you need these skills to ace Reservations Specialist — Hospitality & OPERA Cloud Expert in Glasgow
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your enthusiasm for the hotel industry shine through. Share any relevant experiences or training that highlight your commitment to delivering exceptional guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Reservations Specialist role. Highlight your experience with OPERA Cloud and any specific skills that align with the job description to catch our attention.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at One Hotels & Resorts AG
✨Know Your OPERA Cloud Inside Out
Make sure you brush up on your OPERA Cloud knowledge before the interview. Familiarise yourself with its features and functionalities, as well as any recent updates. Being able to discuss how you've used it in past roles or how you would handle specific scenarios will show your expertise.
✨Showcase Your Customer Service Passion
Since the role is all about delivering exceptional guest experiences, be prepared to share examples of how you've gone above and beyond for customers in previous positions. Highlighting your passion for quality service will resonate well with the interviewers.
✨Teamwork Makes the Dream Work
This position requires collaboration across departments, so come ready with examples of successful teamwork. Discuss how you've worked with sales or front office teams in the past, and what strategies you used to ensure smooth operations.
✨Practice Your English Communication Skills
Excellent communication is key in this role. Before the interview, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experience and skills in English.
