Ward Healthcare Assistant in Hatfield

At One Hatfield Hospital, we take great pride in delivering outstanding patient care and supporting the people who make it possible. Our inpatient services are built on teamwork, compassion, and a commitment to excellence, ensuring every patient receives a positive and reassuring experience. We are always keen to welcome dedicated Ward Healthcare Assistants who share our values and are passionate about supporting patients throughout their care journey. If you enjoy working in a fast‑paced, patient‑focused environment, thrive as part of a team, and want to develop your skills within an industry‑leading healthcare facility, One Hatfield Hospital could be the perfect fit for you.

Please note: this is a FlexiBank role working on an 'as and when required' basis; you will be required to supplement staffing levels during busy periods and provide cover for existing staff during periods of annual leave or absence.

• Support RGNs in the implementation of an agreed plan of care with the patient.
• Help promote and maintain a caring, supportive environment focused on meeting the needs of the patient/relatives/carer, working collaboratively with other departments to achieve this.
• Look after the physical comfort of patients, for example helping them with activities of daily living.
• Take basic observations such as blood pressure and temperature, height and weight, utilising the early warning score system as per hospital policy and escalating appropriately to the trained nurse.
• Listen and talk to patients, helping them to feel supported and safe.
• Assist with keeping the department clean and tidy, cleaning of equipment, adhering to infection prevention and control policy and hospital procedures at all times.
• Keep supplies and equipment in order, assisting in the maintenance of stock levels.
• Maintain contemporaneous patient records including patient pathways and the relevant IT reporting systems, keeping records up‑to‑date and accurate; ensure countersigned by a trained nurse.
• Chaperone when required.
• Participate in basic wound care management as required.
• Deal with any patient/relative complaints at the time if possible, however escalating to appropriate member of staff if needed.

• Minimum GCSE education or equivalent.
• NVQ Level 2/3 in Health & Social Care or equivalent preferred.

• Ability to learn and develop.
• Pre‑assessment Healthcare experience in a hospital environment.

• Caring, patient and customer focused.
• Basic computer skills.
• Experience in the private sector.
• Competence in phlebotomy, venapuncture and undertaking ECGs.
• Enthusiasm for cross‑functional working within different departments.

We are proud to be an equal opportunities employer. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.