Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Front of House team as a Hospital Porter, assisting patients and ensuring a welcoming environment.
- Company: One Ashford Hospital is a modern private hospital focused on exceptional patient care and advanced technology.
- Benefits: Flexible shifts, supportive team culture, and the chance to make a real difference in patient experiences.
- Other info: This is a FlexiBank role, offering shifts as needed from Monday to Saturday.
- Why this job: Perfect for those passionate about customer service and looking to gain experience in a healthcare setting.
- Qualifications: Minimum GCSEs in English and Maths; experience in hospitality or retail is a plus.
The predicted salary is between 24000 - 33600 £ per year.
Social network you want to login/join with:
One Ashford Hospital, part of the Phoenix Hospital Group, has an exciting opportunity for a Hospital Porter with a passion for customer service to join our friendly Front of House team.
Please note: this is a FlexiBank role working on an \’as and when required\’ basis; you will be required to supplement staffing levels during busy periods and provide cover for existing staff during periods of annual leave or absence.
As our Hospital Porter, you will provide an efficient, courteous, welcoming service to accommodate the needs of all patients and visitors to the hospital, across all departments.
You will be patient focused with a desire to deliver the highest levels of customer service. This role is ideal for someone who has worked front of house in a hospitality or retail environment. Experience in a health care setting is advantageous but not essential.
Hours: FlexiBank shifts as required, Monday to Saturday.
Shifts: Rotational 06:00 to 14:00 and 11:00 to 19:00
Your main duties as Hospital Porter will include:
Assisting with the day to day running of the hospital, within your remit as porter. The key roles and responsibilities of the job are inclusive, but not restricted to:
- Admitting patients to the ward and helping them to settle in and feel welcome.
Follow up care
- Transporting patients for X-rays from the Ward post-op to the Imaging department
- Assisting with discharge
- Transferring patients from our Day Surgery Unit on to the Ward
- Checking clinical waste in all areas throughout the day,
- Ensuring there is enough storage for clinical waste, and escalating if there are any issues
- Ensuring correct PPE is always worn for waste handling
Events
- Helping to set up meetings and events within the hospital
Departments
- Assisting with deliveries/contractors within the hospital
- Being a point of contact for any help needed in the hospital, within reasonable request.
Qualifications
- Minimum GCSE education or equivalent to include English and Maths.
Experience
- Patient and customer focused
- Ability to communicate clearly and effectively with people at all levels
- Working within a hospital environment with a patient services background
Skills
- Excellent communication, verbal and written
- Able to manage and prioritise own work load based on the activity of the day
- Able to stay calm under pressure
- Knowledge of Health and Safety in the workplace
- Knowledge of waste management within a hospital environment
About the Hospital
One Ashford Hospital is one of Kent\’s newest private hospitals. Patients receive fast access to appointments with specialist Consultants, diagnostic imaging and treatment for a range of health concerns. Our private hospital has been designed with the latest technology and with patient care at its heart.
In September 2023, we joined with Phoenix Hospital Group, a leading London based private healthcare group. Phoenix provide exceptional patient centred care with three state-of-the-art medical facilities in the Harley Street Medical Precinct in Central London and one in Chelmsford, Essex.
One Ashford is next door to the William Harvey Hospital and is close to junction 10 of the M20. Parking is available and is ideally located for candidates living in and around the Ashford area.
Our Recruitment Process
At One Ashford Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.
One Ashford Hospital is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.
One Ashford Hospital reserves the right to remove job adverts before the closing date.
#J-18808-Ljbffr
Hospital Porter employer: One Healthcare Partners Limited
Contact Detail:
One Healthcare Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital Porter
✨Tip Number 1
Familiarise yourself with the hospital's layout and services. Knowing where departments like Imaging and the Day Surgery Unit are located will help you navigate efficiently during your shifts, making a great impression on both patients and staff.
✨Tip Number 2
Brush up on your customer service skills. Since this role is all about providing a welcoming experience, practice how to communicate effectively and empathetically with patients and visitors to ensure they feel comfortable and cared for.
✨Tip Number 3
Understand the importance of health and safety protocols in a hospital setting. Being knowledgeable about waste management and PPE requirements will not only keep you safe but also demonstrate your commitment to maintaining a clean and safe environment for everyone.
✨Tip Number 4
Network with current or former hospital porters if possible. They can provide valuable insights into the day-to-day responsibilities and challenges of the role, helping you prepare better for any interviews or discussions.
We think you need these skills to ace Hospital Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hospital Porter position. Highlight your relevant experience in customer service, especially in hospitality or retail.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your communication skills, ability to work under pressure, and any relevant experience in a healthcare setting.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific examples from your past experiences that demonstrate your suitability for the position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One Healthcare Partners Limited
✨Show Your Customer Service Skills
As a Hospital Porter, you'll be interacting with patients and visitors regularly. Be prepared to share examples of how you've provided excellent customer service in previous roles, especially in hospitality or retail.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. During the interview, make sure to articulate your thoughts clearly and listen actively. You might be asked how you would handle difficult situations, so think of examples where you successfully communicated under pressure.
✨Familiarise Yourself with Health and Safety Protocols
Knowledge of health and safety regulations is crucial for a Hospital Porter. Brush up on relevant protocols, especially those related to waste management and PPE usage, as these may come up during your interview.
✨Express Your Flexibility and Team Spirit
This role requires flexibility in working hours and a willingness to support your team. Be ready to discuss your availability and how you can contribute positively to the Front of House team, especially during busy periods.