At a Glance
- Tasks: Provide essential secretarial support to healthcare teams and manage patient records efficiently.
- Company: Join One Health Lewisham, a forward-thinking organisation transforming community healthcare.
- Benefits: Enjoy 25 days annual leave, NHS Pension, and wellness support.
- Other info: Be part of a supportive team shaping healthcare services across London.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic environment.
- Qualifications: Experience as a Medical Secretary with strong IT and communication skills.
The predicted salary is between 32100 - 32100 £ per year.
Join One Health Lewisham. We are passionate about delivering innovative, integrated healthcare services that make a real difference to local communities. Working across South East London and North East London ICs, we support practices, PCNs, care homes, and patients through a wide range of specialist and community-based services. As a growing and forward-thinking organisation, we are looking for an experienced and motivated Medical Secretary to join our team and support the delivery of high‑quality patient care.
About the Role
This is an exciting opportunity for an organised and proactive Medical Secretary with extensive experience in primary care to play a key role within a multidisciplinary healthcare team. You will provide comprehensive secretarial and administrative support to clinicians and operational teams, ensuring referrals, correspondence, patient records, and workflows are managed efficiently and accurately. The role requires excellent communication skills, strong attention to detail, and confidence working with medical terminology and NHS systems.
Key Responsibilities
- Managing referrals through NHS electronic systems including eRS
- Typing and formatting clinical letters, reports, and referrals
- Handling incoming and outgoing correspondence
- Maintaining accurate patient records using EMIS and other clinical systems
- Supporting workflow management and monitoring clinical/admin inboxes
- Processing patient registrations and deductions
- Liaising with hospitals, consultants, and community services
- Handling prescription and medication administration queries
- Supporting clinicians with medical reports and urgent administrative tasks
- Ensuring all work complies with GDPR, confidentiality, and NHS policies
- Assisting with audits, searches, data collection, and quality improvement projects
What We’re Looking For
- Previous experience working as a Medical Secretary or Administrator within General Practice
- Experience using EMIS clinical systems
- Strong understanding of medical terminology and NHS processes
- Excellent Microsoft Office and IT skills
- GCSEs (or equivalent) in Maths and English
- Excellent verbal and written communication skills
- Strong organisational skills and ability to prioritise workload
- Audio typing experience
- Extensive knowledge of primary care procedures and referral pathways
Why Join Us?
At One Health Lewisham, we value innovation, collaboration, and continuous development. We offer the opportunity to work within a supportive and ambitious organisation that is shaping community healthcare services across London. Our services include:
- NHS Health Checks
- Enhanced Care Home Services
- Home Visiting Services
- Population Health Programmes
- Digital Transformation Initiatives
- Weight Management Programmes
If you are an experienced Medical Secretary looking to join a dynamic and supportive healthcare organisation, we would love to hear from you.
Department: Operations
Contract type: Permanent
Hours: 37.5
Salary: £32,100.00
Benefits: 25 days' annual leave plus 8 bank holidays, NHS Pension, Cycle to Work scheme, Employee Assistance Helpline, access to Wisdom Wellness App
Closing date for applications: 18th June, 2026
Medical Secretary The Jenner Practice Operations employer: One Health Lewisham Ltd
One Health Lewisham is an exceptional employer dedicated to transforming community healthcare services in South East London. With a strong emphasis on innovation and collaboration, we provide our employees with ample opportunities for professional growth, a supportive work culture, and a comprehensive benefits package including generous annual leave and an NHS Pension. Join us to be part of a forward-thinking team that truly makes a difference in the lives of local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary The Jenner Practice Operations
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who work in primary care. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your medical terminology and NHS processes. We want you to feel confident discussing your experience with EMIS and handling referrals, so practice common interview questions related to these areas.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed workflows or improved efficiency in previous roles. This will demonstrate your proactive approach and fit for the Medical Secretary position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining One Health Lewisham and contributing to our mission of delivering top-notch patient care.
We think you need these skills to ace Medical Secretary The Jenner Practice Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your experience in primary care, especially with EMIS systems and NHS processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining One Health Lewisham and how your background makes you a perfect fit for our team. Keep it concise but impactful!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and professional language, and double-check for any typos or errors. We love attention to detail!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at One Health Lewisham Ltd
✨Know Your Medical Terminology
Brush up on your medical terminology before the interview. Being familiar with terms related to primary care and NHS processes will show that you’re not just qualified, but also genuinely interested in the role.
✨Demonstrate Organisational Skills
Prepare examples of how you've effectively managed workloads and prioritised tasks in previous roles. This is crucial for a Medical Secretary, so be ready to discuss specific situations where your organisational skills made a difference.
✨Familiarise Yourself with EMIS
Since experience with EMIS clinical systems is essential, make sure you can talk about your proficiency with it. If possible, review any recent updates or features that might be relevant to the role.
✨Showcase Your Communication Skills
Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to explain how you handle correspondence or liaise with clinicians, so think of clear examples that highlight your abilities.
