At a Glance
- Tasks: Provide essential secretarial support to healthcare teams and manage patient records efficiently.
- Company: Join One Health Lewisham, a forward-thinking organisation transforming community healthcare.
- Benefits: Enjoy 25 days' leave, NHS Pension, wellness support, and a cycle to work scheme.
- Other info: Be part of a dynamic team shaping the future of healthcare services across London.
- Why this job: Make a real difference in local communities while developing your career in healthcare.
- Qualifications: Experience as a Medical Secretary, strong IT skills, and knowledge of NHS systems required.
The predicted salary is between 32100 - 32100 £ per year.
Join One Health Lewisham. We are passionate about delivering innovative, integrated healthcare services that make a real difference to local communities. Working across South East London and North East London ICs, we support practices, PCNs, care homes, and patients through a wide range of specialist and community-based services. As a growing and forward-thinking organisation, we are looking for an experienced and motivated Medical Secretary to join our team and support the delivery of high-quality patient care.
About the Role
This is an exciting opportunity for an organised and proactive Medical Secretary with extensive experience in primary care to play a key role within a multidisciplinary healthcare team. You will provide comprehensive secretarial and administrative support to clinicians and operational teams, ensuring referrals, correspondence, patient records, and workflows are managed efficiently and accurately. The role requires excellent communication skills, strong attention to detail, and confidence working with medical terminology and NHS systems.
Key Responsibilities
- Managing referrals through NHS electronic systems including eRS
- Typing and formatting clinical letters, reports, and referrals
- Handling incoming and outgoing correspondence
- Maintaining accurate patient records using EMIS and other clinical systems
- Supporting workflow management and monitoring clinical/admin inboxes
- Processing patient registrations and deductions
- Liaising with hospitals, consultants, and community services
- Handling prescription and medication administration queries
- Supporting clinicians with medical reports and urgent administrative tasks
- Ensuring all work complies with GDPR, confidentiality, and NHS policies
- Assisting with audits, searches, data collection, and quality improvement projects
What We’re Looking For
- Previous experience working as a Medical Secretary or Administrator within General Practice
- Experience using EMIS clinical systems
- Strong understanding of medical terminology and NHS processes
- Excellent Microsoft Office and IT skills
- GCSEs (or equivalent) in Maths and English
- Excellent verbal and written communication skills
- Strong organisational skills and ability to prioritise workload
- Audio typing experience
- Extensive knowledge of primary care procedures and referral pathways
Why Join Us?
At One Health Lewisham, we value innovation, collaboration, and continuous development. We offer the opportunity to work within a supportive and ambitious organisation that is shaping community healthcare services across London. Our services include:
- NHS Health Checks
- Enhanced Care Home Services
- Home Visiting Services
- Population Health Programmes
- Digital Transformation Initiatives
- Weight Management Programmes
Apply Now
If you are an experienced Medical Secretary looking to join a dynamic and supportive healthcare organisation, we would love to hear from you.
Department: Operations
Contract type: Permanent
Hours: 37.5
Salary: £32,100.00
Benefits: 25 days' annual leave plus 8 bank holidays, NHS Pension, Cycle to Work scheme, Employee Assistance Helpline, access to Wisdom Wellness App
Closing date for applications: 18th June, 2026
Medical Secretary employer: One Health Lewisham Ltd
One Health Lewisham is an exceptional employer dedicated to transforming community healthcare in South East London. With a strong focus on innovation and collaboration, we offer a supportive work environment that values professional development and provides opportunities to shape new services. Our flexible, community-based approach allows you to make a meaningful impact on patients' lives while enjoying generous benefits, including 30 days of annual leave and access to wellness resources.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who work in primary care. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your medical terminology and NHS processes. We all know how important it is to speak the lingo, so practice answering common questions related to the role of a Medical Secretary.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed workflows or handled multiple tasks efficiently. This will demonstrate your ability to thrive in a busy healthcare environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining One Health Lewisham.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles as a Medical Secretary, especially any experience with NHS systems and EMIS. We want to see how you can bring your unique expertise to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining One Health Lewisham and how your background aligns with our mission. Be sure to mention your organisational skills and experience with medical terminology.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure, and don’t forget to proofread! We appreciate attention to detail, so let that shine through in your writing.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at One Health Lewisham Ltd
✨Know Your Medical Terminology
Brush up on your medical terminology before the interview. Being familiar with the language used in healthcare will not only impress the interviewers but also show that you’re ready to hit the ground running in a role that requires precision and understanding.
✨Familiarise Yourself with NHS Systems
Make sure you understand how NHS electronic systems work, especially eRS and EMIS. If you can demonstrate your knowledge of these systems during the interview, it’ll highlight your readiness for the role and your ability to manage referrals and patient records efficiently.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in previous roles. Being organised is key for a Medical Secretary, so share specific instances where your strong organisational skills made a difference in your team's workflow.
✨Communicate Clearly and Confidently
Practice your verbal and written communication skills. You’ll need to liaise with various stakeholders, so being able to articulate your thoughts clearly will be crucial. Consider doing mock interviews with a friend to refine your delivery and boost your confidence.
