At a Glance
- Tasks: Support healthcare consultants by managing diaries, booking appointments, and providing top-notch administrative support.
- Company: One Health Group, a leading healthcare provider in Sheffield with a commitment to clinical excellence.
- Benefits: Competitive salary of £28,000 plus benefits, including training and career development opportunities.
- Other info: Fast-paced environment requiring multitasking skills and a professional, empathetic approach.
- Why this job: Join a dynamic team making a real difference in patient care and healthcare delivery.
- Qualifications: Experience in office administration; medical background preferred but not essential.
The predicted salary is between 28000 - 28000 £ per year.
We're recruiting for 2 Clinical Services Administrators!
Who we are: One Health Group was established in Sheffield in 2004 and has steadily and successfully grown to become a significant healthcare provider in the region. Commissioned by the NHS, we provide services for patients referred for Orthopaedics, General Surgery, Spine and Gynaecology and with clinics located in over 35 locations across Yorkshire, Derbyshire, Nottinghamshire and Lincolnshire, we bring healthcare closer to where people live. We are committed to clinical excellence and our mission is to provide innovative, high quality medical and clinical services for our patients, optimising outcomes so they can quickly continue healthy lives.
We are currently recruiting a Clinical Services Administrator to provide administrative support to a group of Orthopaedic, Spinal, General Surgery, and Gynaecological Consultants.
The role involves:
- Planning, managing and co-ordinating multiple Consultants' diaries
- Making patient appointments
- Booking clinics and theatres
- Taking inbound and making outbound calls
- Other administrative duties
Working as part of a team you will ensure every patient receives continuity, with the highest level of service and support throughout their care.
The successful candidate:
- You will be an excellent communicator
- Thrive in a fast paced environment
- Be able to work using your own initiative whilst maintaining regular updates with Consultants and your team
- You will have the ability to prioritise tasks and have strong problem solving abilities
- You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality
Knowledge and skills:
- To apply for this position candidates must have a background within office administration and ideally experience within a medical environment
- Commitment to providing excellence in patient service is what matters to us the most and in-house training will be given
- Experience using Microsoft office packages, Excel, Word and Outlook is essential
Please be aware that this role is demanding and operates in a fast-paced environment, requiring excellent multitasking skills. Therefore, we request that you apply only if you are confident in your ability to meet these demands.
Please note that we may close this job vacancy early on receipt of a high number of candidate applications. If you're interested in this role, hit the below button and we look forward to hearing from you.
Not the right position for you or no current vacancies? If you think you can add value to our team we’d love to hear from you. Please register your interest for future roles by emailing recruitment@onehealth.co.uk and attach your CV with salary requirements. For any questions or to learn more about our services, get in touch with our team.
Clinical Services Administrator 131 Psalter Lane, Sheffield, S11 8UX £28,000 per annum + Benefits employer: One Health Group
Contact Detail:
One Health Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Administrator 131 Psalter Lane, Sheffield, S11 8UX £28,000 per annum + Benefits
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at One Health Group. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common questions for Clinical Services Administrators. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your multitasking skills during the interview! Share examples of how you’ve juggled multiple tasks in a fast-paced environment. This will demonstrate that you’re ready for the demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clinical Services Administrator 131 Psalter Lane, Sheffield, S11 8UX £28,000 per annum + Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Clinical Services Administrator role. Highlight any relevant admin experience, especially in a medical setting, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent patient service and how your background makes you a great candidate for our team.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application showcases your ability to communicate clearly and effectively. We want to see that you can handle calls and emails with professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at One Health Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Services Administrator. Familiarise yourself with the specific tasks mentioned in the job description, like managing diaries and booking appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an excellent communicator, you'll need to convey your ability to interact effectively with both patients and consultants. Prepare examples from your past experiences where you've successfully handled difficult conversations or provided exceptional service. This will highlight your empathetic telephone manner and professionalism.
✨Demonstrate Multitasking Abilities
Given the fast-paced nature of the role, be ready to discuss how you manage multiple tasks simultaneously. Think of specific instances where you've juggled various responsibilities, prioritised effectively, and solved problems on the go. This will reassure the interviewers that you can thrive in their demanding environment.
✨Familiarise Yourself with Relevant Software
Since experience with Microsoft Office packages is essential, brush up on your skills in Excel, Word, and Outlook. If you have any specific examples of how you've used these tools in previous roles, be sure to mention them. This will show that you're prepared and capable of handling the administrative aspects of the job right from day one.