At a Glance
- Tasks: Connect creative teams to deliver exceptional client work while maximising team wellbeing and business growth.
- Company: Dynamic agency focused on creativity and collaboration.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Join a culture that values transparency, accountability, and continuous improvement.
- Why this job: Be the heartbeat of the agency, ensuring the right talent is in the right place at the right time.
- Qualifications: Experience in resource management or project management, with strong organisational skills.
The predicted salary is between 51930 - 63470 £ per year.
Your Role
Resource Manager
The Resource Manager acts as the central connector, ensuring the agency's creative, social, design, and strategy teams (The Hub) are deployed effectively to deliver exceptional client work while maximising utilisation, profitability, team wellbeing, and business growth.
The Resource Manager will oversee short and long-term resource planning, identify capability gaps, forecast future needs, and create an agile and scalable resourcing model that supports both commercial performance and outstanding employee experience; ensuring the right people are working on the right projects at the right time.
Responsibilities
- Resource Planning & Allocation
- Own the agency-wide resource management process across Creative, Social, Design and Strategy teams.
- Identify potential resource constraints and proactively work to resolve them.
- Manage day-to-day scheduling and workload distribution.
Allocating resources based on project requirements and availability, ensuring the most appropriate resources are allocated.
- Balance competing priorities across multiple clients, campaigns and projects.
- Ensure resources are allocated efficiently whilst maintaining quality standards.
- Monitor capacity and proactively address over or under-utilisation with managers.
- Address and resolve any issues or conflicts that arise during the project lifecycle.
- Proactively identify potential project risks and implement mitigation strategies.
- Maintain a comprehensive understanding of team members’ workloads and skills.
- Facilitate regular resource meetings and ensure clear, concise communication among internal stakeholders.
- Provide regular reports to senior management on any risks, and/or issues.
- Act as the primary point of contact for all resourcing requests.
- Influence stakeholders to make data-driven resourcing decisions.
- Capacity Forecasting & Workforce Planning
- Develop short, medium and long-term agency resource forecasts.
- Partner with department leads to understand upcoming client requirements, business development opportunities and project pipelines.
- Identify future skill shortages and recommend hiring, freelance etc
- Support annual workforce planning and agency growth strategies.
- Support HR and Finance in creating scenario plans to manage peaks, troughs and changing client demands.
- Commercial Performance
- Track utilisation, recoverability and resource efficiency metrics alongside Finance.
- Ensure timesheets are completed in Pulse.
- Support the agency's profitability by ensuring optimal allocation of billable resources.
- Work closely with Finance to monitor project resourcing against budgets.
- Freelance & External Talent Management
- Work with the TA team to source freelance support when capacity demands exceed internal capability.
- Ensure external talent meets agency quality expectations and client needs.
- Team Wellbeing & Performance
- Monitor team capacity to minimise burnout and improve employee experience.
- Work with People teams and department leads to support leave planning, flexible working and employee wellbeing initiatives.
- Ensure resource allocation supports employee development and career growth opportunities.
- Process Improvement
- Drive continuous improvement of resource management practices.
- Implement and optimise resource planning tools, systems and reporting.
- Develop best-practice frameworks for forecasting, scheduling and utilisation tracking.
- Introduce data-led insights to improve agency effectiveness and operational efficiency.
- Champion a culture of transparency and accountability around resource management
- Ensure that all deliverables meet the agency’s quality standards and client expectations.
- Knowledge And Skills
- Proven experience as a Traffic Manager, Resource Manager, or in a similar role in an agency environment.
- Strong understanding of project management principles and methodologies.
- Proficiency with project management tools such as Monday. com, Pronto, Float would be advantageous.
- AI fluency and champion.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Attention to detail and commitment to delivering high-quality work.
Resource Manager in London employer: One Green Bean
One Green Bean is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about luxury branding and social media. With a focus on employee growth, you will have the opportunity to work alongside talented professionals in a vibrant environment, enhancing your skills while contributing to high-profile campaigns. Located in a creative hub, this role offers unique advantages such as networking opportunities and exposure to industry-leading practices.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Manager in London
✨Maximise your Online Presence
As a freelance management consultant, your personal brand is key! Revamp your LinkedIn profile by sharing insights on industry trends and case studies. Regularly post about your latest projects or findings to showcase your expertise; trust us, potential clients love seeing your knowledge in action!
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We think you need these skills to ace Resource Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In a freelance management consulting role, you’ll need to demonstrate your problem-solving skills upfront. Make sure your CV includes examples of how you've tackled complex issues in past projects or roles. Highlight any specific methodologies you’ve used, like SWOT analysis or root cause analysis, to impress One Green Bean.
Craft a Compelling Project Portfolio:As a freelancer, your portfolio is your best asset. Include case studies of previous consulting projects that clearly outline the challenges faced, your approach, and the outcomes achieved. This will help potential clients, like One Green Bean, see your impact and how you can add value to their team.
Personalise Your Proposal:When applying to One Green Bean, tailor your proposal specifically to their needs. Reference their company goals or current challenges, and outline how your skills and experiences align with what they're looking for. This shows that you're not just sending out generic applications but are genuinely interested in working with them.
Highlight Your Availability and Rates:Being freelance means flexibility is key! Be upfront about your availability for projects and what your rates are based on your expertise. One Green Bean will appreciate a clear understanding of your working style and how we can collaborate effectively.
How to prepare for a job interview at One Green Bean
✨Show Off Your Analytical Superpowers
As a freelance management consultant, you'll be expected to tackle complex problems on the fly. Make sure you’re ready to flex those analytical muscles by preparing for case study questions. Tackle real-world scenarios similar to those you might face at One Green Bean, illustrating your thought process and giving structured responses.
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In the freelance scene, it's all about making yourself stand out. Be ready to articulate what sets you apart from the competition. Consider how your previous projects align with what One Green Bean values and how your specific skills can contribute directly to their needs.
✨Familiarise Yourself with Key Tools
Consultants often rely on certain tools to analyse data and generate insights. Get comfortable with software like Excel for data analysis, and if possible, brush up on any specific tools mentioned in the job description that One Green Bean uses. This can give you an edge during technical discussions.
✨Demonstrate Client Management Experience
Freelancing is not just about numbers; it’s also about relationships. Be prepared to discuss your past experiences with clients, particularly how you manage their expectations and deliver results. These examples will highlight your capability to navigate client consultations effectively and reinforce your suitability for the role with One Green Bean.