At a Glance
- Tasks: Join our team to manage cellar operations and deliver exceptional food & beverage service.
- Company: Prestigious venue in Westminster, known for its stunning architecture and high-profile events.
- Benefits: Enjoy 25 days leave, pension contributions, and discounts on food and gym memberships.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team creating memorable experiences in a historic setting.
- Qualifications: Experience in hospitality and strong organisational skills are essential.
The predicted salary is between 31500 - 31500 € per year.
Location: Westminster
Salary: £31,500 plus overtime
Hours: Full-Time 40 hours per week Mon-Fri
One Great George Street is a prestigious, Grade II listed venue nestled in the heart of Westminster, London. This stunning Edwardian building offers exceptional facilities for conferences, meetings, gala dinners, receptions, and weddings.
The Role:
We are looking for a hands-on, customer-focused Food & Beverage Assistant/Cellar person to join our Catering team at OGGS. This is a varied role, ideal for someone who enjoys working across cellar operations, café/bar service, and events, while helping to maintain high hospitality standards. You will split your time evenly between cellar responsibilities and front of house food & beverage service, playing a key role in delivering outstanding experiences across events, conferences, meetings, room service, and bar operations.
Key Responsibilities:
- Managing cellar operations, including stock control, deliveries, issuing stock, and maintaining cellar integrity.
- Supporting the running of events, conferences, meetings, café bar and room service operations.
- Assisting with beverage ordering, stock projections, and monitoring consumption.
- Coaching and guiding casual and temporary staff during events and bar service.
- Liaising closely with kitchen and front of house teams to deliver smooth, high-quality service.
- Ensuring compliance with licensing laws, food allergen legislation, and health & safety standards.
- Maintaining accurate stock records and supporting stocktakes using the P2P (Procure Wizard) system.
- Identifying risks, resolving issues promptly, and escalating where required.
This is a physical role that requires some manual handling. All relevant manual handling training and safety equipment will be provided.
About You:
- Strong background in conference, banqueting, hotel, or venue administration.
- Excellent command of written and spoken English.
- Confident MS Word, Excel and Outlook user.
- Experience using a computerised diary system.
- Exceptional organisational skills and the ability to prioritise effectively.
- Comfortable using initiative and working flexibly in a changing environment.
- Experience in operational roles within a hotel or venue setting.
- Brilliant customer focus and attention to detail.
- Strong communication and confident but appropriate assertiveness.
- Team-orientated with excellent relationship-building skills.
- Able to generate ideas, improve processes and influence client satisfaction.
- Highly organised, proactive, and able to re-prioritise in a dynamic environment.
Qualifications:
- Good level of education (GCSE or equivalent).
- NVQ / HNC or above in Hospitality / Catering Management is desirable.
- WSET basic wines and spirits certificate or equivalent desirable.
ICE Group Benefits:
- 25 days annual leave plus Bank Holidays.
- Shutdown over Christmas period.
- Annual £100 allowance towards your well-being.
- Discounted hot food from on-site Café bar.
- Up to eight per cent of salary contributed to a personal pension scheme.
- 24-hour employee support line.
- Death in service benefit equivalent to one year's salary.
- Interest free season ticket loan.
- Cycle to work scheme.
- Big Gym membership savings with the Gymflex scheme.
- Your Rewards discount scheme.
ICE Group is an equal opportunities employer and is committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process.
If you need support or an alternative format, please contact us.
General Data Protection Regulations (GDPR) 2018: The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants' data, both electronic and paper, will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer.
Food & Beverage Assistant/Cellar Person in Slough employer: One Great George Street
At One Great George Street, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Located in the heart of Westminster, our stunning venue provides employees with unique opportunities for professional growth, alongside generous benefits such as 25 days annual leave, a personal pension scheme, and well-being allowances. Join us to be part of a dedicated team that delivers outstanding experiences in a prestigious setting, while enjoying a supportive environment that fosters your development.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant/Cellar Person in Slough
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around One Great George Street. Familiarising yourself with the space and its offerings will help you speak confidently about how you can contribute to their events and services.
✨Tip Number 2
Show off your customer service skills! During interviews or networking, share specific examples of how you've gone above and beyond for customers in previous roles. This will highlight your commitment to high hospitality standards.
✨Tip Number 3
Be proactive! If you have ideas on improving processes or enhancing customer experiences, don’t hesitate to share them. Employers love candidates who can think on their feet and bring fresh perspectives to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the ICE Group team. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Assistant/Cellar Person in Slough
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your enthusiasm for the food and beverage industry. Share any relevant experiences that highlight your customer service skills and your love for creating memorable experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your experience in cellar operations and front-of-house service, and don’t forget to mention your organisational skills and ability to work in a team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at One Great George Street
✨Know Your Venue
Before the interview, do some research on One Great George Street. Familiarise yourself with its history, architecture, and the types of events it hosts. This will show your genuine interest in the role and help you connect your experience to their specific needs.
✨Showcase Your Customer Focus
As a Food & Beverage Assistant/Cellar Person, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to maintain high hospitality standards, especially during busy events.
✨Demonstrate Teamwork Skills
This role requires close collaboration with kitchen and front-of-house teams. Be ready to discuss how you've successfully worked in a team environment before. Share specific instances where your communication and relationship-building skills made a difference.
✨Prepare for Practical Questions
Expect questions about cellar operations, stock control, and compliance with health and safety standards. Brush up on relevant legislation and be prepared to discuss how you would handle various scenarios related to stock management and event support.
