At a Glance
- Tasks: Assist in food and beverage service while managing cellar operations and event support.
- Company: Prestigious venue in Westminster known for its iconic architecture and exceptional facilities.
- Benefits: 25 days leave, pension contributions, well-being allowance, and discounted meals.
- Other info: Inclusive employer with excellent career growth opportunities.
- Why this job: Join a dynamic team and create memorable experiences in a stunning setting.
- Qualifications: Experience in hospitality, strong communication skills, and a customer-focused attitude.
The predicted salary is between 31500 - 31500 £ per year.
Location: Westminster
Salary: £31,500 plus overtime
Hours: Full-Time – 40 hours per week Mon-Fri
One Great George Street is a prestigious, Grade II listed venue nestled in the heart of Westminster, London. This stunning Edwardian building, known for its iconic four-domed architecture, offers exceptional facilities for conferences, meetings, gala dinners, receptions, and weddings. It also serves as the headquarters of the Institution of Civil Engineers — a globally respected body dedicated to promoting innovation, knowledge exchange, and excellence in civil engineering.
The Role:
We’re looking for a hands-on, customer focused Food & Beverage Assistant/Cellar person to join our Catering team at OGGS. This is a varied role, ideal for someone who enjoys working across cellar operations, café/bar service, and events, while helping to maintain high hospitality standards. You’ll split your time evenly between cellar responsibilities and front of house food & beverage service, playing a key role in delivering outstanding experiences across Kendal’s, events, conferences, meetings, room service, and bar operations.
Key Responsibilities:
- Managing cellar operations, including stock control, deliveries, issuing stock, and maintaining cellar integrity.
- Supporting the running of events, conferences, meetings, café bar and room service operations.
- Assisting with beverage ordering, stock projections, and monitoring consumption.
- Coaching and guiding casual and temporary staff during events and bar service.
- Liaising closely with kitchen and front of house teams to deliver smooth, high-quality service.
- Ensuring compliance with licensing laws, food allergen legislation, and health & safety standards.
- Maintaining accurate stock records and supporting stocktakes using the P2P (Procure Wizard) system.
- Identifying risks, resolving issues promptly, and escalating where required.
This is a physical role that requires some manual handling. All relevant manual handling training and safety equipment will be provided.
About You:
- Strong background in conference, banqueting, hotel, or venue administration (e.g., Sales/Conference Coordinator).
- Excellent command of written and spoken English.
- Confident MS Word, Excel and Outlook user.
- Experience using a computerised diary system.
- Exceptional organisational skills and the ability to prioritise effectively.
- Comfortable using initiative and working flexibly in a changing environment.
- Experience in operational roles within a hotel or venue setting.
- Brilliant customer focus and attention to detail.
- Strong communication and confident but appropriate assertiveness.
- Team‑orientated with excellent relationship‑building skills.
- Able to generate ideas, improve processes and influence client satisfaction.
- Highly organised, proactive, and able to re‑prioritise in a dynamic environment.
Qualifications:
- Good level of education (GCSE or equivalent).
- NVQ / HNC or above in Hospitality / Catering Management is desirable.
- WSET basic wines and spirits certificate or equivalent desirable.
ICE Group Benefits:
- 25 days annual leave plus Bank Holidays.
- Shutdown over Christmas period.
- Annual £100 allowance towards your well-being.
- Discounted hot food from on-site Café bar.
- Up to eight per cent of salary contributed to a personal pension scheme.
- 24-hour employee support line.
- Death in service benefit equivalent to one year’s salary.
- Interest free season ticket loan.
- Cycle to work scheme.
- Big Gym membership savings with the Gymflex scheme.
- Your Rewards discount scheme.
ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process.
If you need support or an alternative format, please contact us at General Data Protection Regulations (GDPR) 2018. The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.
Food And Beverage Assistant in Slough employer: One Great George Street
At One Great George Street, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Located in the heart of Westminster, our prestigious venue provides ample opportunities for professional growth, with comprehensive training and support for our Food and Beverage Assistants. Enjoy competitive benefits, including generous annual leave, a personal pension scheme, and wellness allowances, all while working in a stunning Edwardian building that hosts a variety of exciting events.
StudySmarter Expert Advice🤫
We think this is how you could land Food And Beverage Assistant in Slough
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around One Great George Street. Familiarising yourself with the space and its vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. Being able to demonstrate your experience in these areas can really set you apart during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there, which can be super helpful for your interview prep.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Food And Beverage Assistant in Slough
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you genuinely enjoy creating memorable experiences for customers, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your experience in cellar operations, event support, and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at One Great George Street
✨Know Your Venue
Before the interview, do some research on One Great George Street. Familiarise yourself with its history, architecture, and the types of events it hosts. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, customer focus is key. Prepare examples from your past experiences where you provided exceptional service or resolved issues effectively. This will demonstrate your ability to maintain high hospitality standards.
✨Be Ready for Practical Questions
Expect questions about cellar operations and stock management. Brush up on your knowledge of stock control processes and be prepared to discuss how you would handle deliveries and maintain cellar integrity. This shows you're ready for the hands-on aspects of the job.
✨Demonstrate Team Spirit
This role involves working closely with various teams. Think of examples that highlight your teamwork and communication skills. Be ready to discuss how you've coached or guided others in previous roles, as this will align with their expectations for supporting casual staff during events.