Receptionist & Administrator

Receptionist & Administrator

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide exceptional service to visitors and maintain smooth administrative processes.
  • Company: Join a pioneering school in North London dedicated to educational excellence.
  • Benefits: Opportunities for professional development and career progression in a supportive environment.
  • Other info: Engaged team culture focused on growth and high expectations for all.
  • Why this job: Be part of a transformative journey, shaping the future of education for children.
  • Qualifications: Positive attitude, commitment to improvement, and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Unique opportunity to join a new school in North London. Are you passionate that all children get the best start in life? Do you want to play a key role in the development of an exciting and innovative school? Do you want to move your career forward in an environment that nurtures talent and has scope for career progression?

One Degree Academy has been given a rare opportunity to raise standards of education in North London. Our school is consistently in the top 2% of over 16,300 primary schools nationally. We know that success and habits of excellence are achieved through perseverance and incremental improvement - ‘one degree’ at a time. This idea is at the heart of our school. Whether you are experienced working in schools or someone seeking to enter this profession, you will play a key part in the academy’s development. As with our students, we want to grow and develop our team, ‘step-by-step’: all staff receive professional development in line with their role, with potential opportunities to progress as the school grows.

We are seeking to appoint an outstanding Receptionist and Administrator to help shape the future of our school. We are looking for someone with a positive and professional attitude, who will thrive serving the needs of our school community. This is an exciting and rare opportunity to help grow One Degree Academy and to be part of something profound and special.

Successful candidates will have an opportunity to:

  • Have an unfaltering commitment to serving the Academy, its students and staff
  • Welcome feedback and be committed to the idea of continuous improvement and self-development
  • Be committed to the One Degree Academy vision and values

In this role, you will have the opportunity to:

  • Join an engaged team and organisation utterly committed to developing its staff through incremental improvement, step-by-step
  • Play a key role developing our school, with the potential to progress as we grow
  • To be part of something profound and special

Successful candidates will:

  • Have an unfaltering belief in the ability of all children to achieve through great teaching and a culture of high expectations
  • Welcome feedback and be committed to the idea of continuous improvement and self-development
  • Have the skills and dedication to have a positive impact on the lives of our students and on the school community

Your Role:

  • To provide a high level of service to visitors, staff, parents and students
  • To maintain effective systems and processes in the administration of the academy

Key Responsibilities:

Reception:
  • Receive visitors/callers to the academy in a friendly, professional and welcoming manner
  • Provide high-quality customer care and assistance and show sensitivity when required
  • Deal effectively and efficiently with telephone enquiries, routing calls and taking messages in accordance with academy procedures
  • Ensure security, safeguarding and health & safety requirements are followed and the Reception area is welcoming, tidy and safe
  • Support with emergency evacuation procedures by ensuring that all visitors and staff are accounted for
  • Carry out First Aid duties and undertake training as required
  • Maintain and update paper and electronic records, with an appropriate level of discretion
  • Provide effective communication with all stakeholders
Administrative:
  • Follow standard operating procedures to ensure the smooth running of academy administration processes
  • Maintain academy filing systems and databases, and assist with creating new student files and archiving activities
  • Administration of the academy sign-in system, ensuring this is used consistently by staff and visitors
  • Support with meeting arrangements and oversee use of the meeting rooms and other specialist rooms, arranging facilities and refreshments, greeting and escorting visitors and liaising with staff and external agencies as required
  • Provide full clerical and administrative support to senior and middle leaders as required
  • Support with producing and maintaining high-quality displays of work and signage in the academy buildings
  • Work cooperatively and support the academy’s self-improvement procedures, and commit to your own continued professional development
  • Undertake such training as is necessary to operate the academy systems effectively and ensure that academy procedures are adhered to
  • Undertake any other duties within the scope and purpose of this post as directed by the line manager
Other:
  • Undertake other various responsibilities as directed by the Principal
  • Support the academy’s values and ethos

This list is considered to provide an outline of the areas that this role involves. This list does not preclude the post-holder developing systems and structures not specifically mentioned but related to his/her broad areas of responsibility. The roles outlined above are indicative and do not preclude anything else which may be reasonably requested commensurate with the post held and duties undertaken.

Receptionist & Administrator employer: One Degree Academy

One Degree Academy is an exceptional employer, dedicated to fostering a nurturing and innovative environment for both students and staff in North London. With a strong commitment to professional development and career progression, employees are encouraged to grow alongside the academy as it strives for excellence in education. Joining our team means being part of a profound mission to shape the future of education while receiving unwavering support and feedback to enhance your skills.

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Contact Details:

One Degree Academy Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist & Administrator

Tip Number 1

Get to know the school! Research One Degree Academy and its values. When you walk in for your interview, show that you understand their mission and how you can contribute to it. This will make you stand out as someone who genuinely cares about the role.

Tip Number 2

Practice your communication skills. As a Receptionist and Administrator, you'll be the first point of contact. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with professionalism.

Tip Number 3

Show your commitment to continuous improvement. Be ready to discuss how you've embraced feedback in the past and how you plan to grow in this role. This aligns perfectly with the academy's ethos of development 'step-by-step'.

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows your enthusiasm for the position and the school community.

We think you need these skills to ace Receptionist & Administrator

Customer Service Skills
Communication Skills
Attention to Detail
Organisational Skills
First Aid Certification
Administrative Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for education and helping children shine through. We want to see that you truly care about making a difference in their lives and are excited about the opportunity to be part of our school community.

Tailor Your Application:Make sure to customise your application to reflect the values and vision of One Degree Academy. Highlight your commitment to continuous improvement and how your skills align with the role of Receptionist and Administrator. This will show us that you understand what we’re all about!

Be Professional Yet Friendly:Since this role involves interacting with visitors, staff, and students, it’s important to convey a professional yet approachable tone in your application. Use clear language and maintain a friendly vibe to demonstrate that you can create a welcoming atmosphere.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at One Degree Academy!

How to prepare for a job interview at One Degree Academy

Know the Academy's Vision

Before your interview, take some time to understand One Degree Academy's vision and values. Familiarise yourself with their commitment to high standards and continuous improvement. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their mission.

Showcase Your Customer Care Skills

As a Receptionist and Administrator, you'll be the first point of contact for visitors and parents. Prepare examples from your past experiences where you've provided excellent customer service or handled difficult situations with sensitivity. This will demonstrate your ability to create a welcoming environment.

Emphasise Your Organisational Skills

The role involves maintaining effective systems and processes, so be ready to discuss how you manage your time and stay organised. Share specific strategies or tools you use to keep track of tasks and ensure smooth operations, as this will highlight your suitability for the administrative aspects of the job.

Be Open to Feedback

One Degree Academy values continuous improvement, so express your willingness to receive feedback and grow in your role. Share instances where you've welcomed constructive criticism and how it has helped you develop professionally. This will resonate well with their ethos of nurturing talent.