GPCB Support Officer

This role will be responsible for supporting the effective running of the General Practice Collaborative Board. They will ensure robust administration, governance and accountability processes for the Board and associated workstreams and contracts. They will support meaningful engagement and representative general practice participation in NHS‑wide programmes of work.

Key responsibilities

• To manage the process for clinical and non‑clinical lead participation and accountability in Integrated Care System workstreams, including identifying representatives, creating meeting rotas, ensuring attendance and feedback, and managing invoicing processes.
• To support all activities relating to the governance of the GPCB and how it relates to One Care, practices, and the Integrated Care System.
• To provide administrative support to GPCB clinical leadership team, including arranging and administrating meetings and other administrative tasks.
• To implement the feedback and communication processes between general practice, the GP Collaborative Board and the BNSSG health and care system (“golden thread”).
• To manage the GPCB inbox.
• To shape and set up governance and engagement processes, inform best practice, escalate issues and monitor evaluation.
• To ensure robust administration of GPCB meetings, including diary management, preparation of agendas and minutes.
• To ensure robust administration of GP locality forum meetings, including diary management, agenda and minutes for both online and in person meetings.
• To produce resources to support communication with GPCB members, general practice and system partners.
• To be able to provide full business continuity within the GPCB office team to cover GPCB office responsibilities and tasks.

Skills and experience

• Demonstrable experience in a senior administration or project support role.
• Demonstrable experience of working with a variety of stakeholders.
• Knowledge of health service, including primary care.
• Knowledge of and recent experience of current developments in NHS.
• Recognised project management qualification (APM, Prince2, Agile) or demonstrable equivalent experience.
• Experience of developing, implementing and evaluating new processes and tools.

You will be someone who:

• Has excellent oral and written communication skills, interpersonal skills, relationship building skills.
• Can work effectively within diverse groups and teams, demonstrating capabilities in managing change.
• Has capacity to communicate effectively with others, employing skills to motivate, negotiate and influence.
• Can interpret data and information and translate into meaningful written or visual content.
• Can manage competing priorities and prioritise workload to meet deadlines.
• Is motivated by the provision of high‑quality patient care.
• Is motivated by a drive for improvement.
• Has a positive attitude towards innovation and change.
• Is adaptable and able to respond to a changing situation.
• Has a strong sense of self-awareness and how personal style affects the way colleagues react.

We offer hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG). When we are in receipt of a high number of applications, we reserve the right to close the advert early. Interviews held on Wednesday 9 September and Thursday 10 September 2026.

About the role

• Contract: Part‑time 22.5 hours per week, permanent.
• Closing date: Closing date for applications is 1 September 2026.