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For Companies At a Glance
- Tasks: Lead a team to deliver high-quality, person-centred care across complex care packages.
- Company: Dynamic healthcare provider focused on compassionate care in Yorkshire.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in clients' lives while ensuring compliance and quality.
- Qualifications: Experience in quality management within healthcare and strong leadership skills.
- Other info: Immediate start with opportunities for career progression.
The predicted salary is between 30000 - 35000 £ per year.
Location: Leeds (Field-based, with travel to care packages)
Salary: £30,000 - £35,000 per annum (Depending on experience)
Contract Type: Permanent | Hours: Full-time (Monday - Friday, 9:00am - 5:30pm)
Start Date: Immediate
About the Role
We are seeking a dedicated and experienced Quality Manager to oversee the delivery of high-quality, person-centred care across our complex care packages in Yorkshire. This role plays a pivotal part in ensuring compliance, supporting staff performance, and maintaining strong relationships with clients, field workers, and external stakeholders. As the Quality Manager, you will lead a team of field-based staff and nurses, ensuring the consistent delivery of safe, effective, and compassionate care for both adults and paediatric clients.
Key Responsibilities
- Lead and supervise field-based staff and nurses across care packages.
- Develop, review, and update Care Plans to meet each client's unique needs.
- Maintain accurate and timely documentation within the CRM system.
- Conduct staff supervisions, competency sign-offs, and interviews to ensure quality and compliance.
- Ensure care delivery adheres to CQC regulations and internal compliance standards.
- Liaise effectively with ICBs, case managers, and local authorities to ensure smooth coordination of care.
- Oversee up to six complex care packages, ensuring the highest standards of service.
Required Skills & Experience
- Proven experience in a Quality Manager or similar role within the healthcare or complex care sector.
- In-depth understanding of compliance requirements, particularly within complex care, mental health, learning disabilities (LD), and autism.
- Strong communication and leadership skills, with the ability to motivate and support multidisciplinary teams.
- Excellent stakeholder management skills, with experience liaising with healthcare partners and regulatory bodies.
- Confident in report writing and maintaining accurate records.
- Ability to work effectively as part of a collaborative team.
- Full UK driving licence and access to own vehicle (essential for travel between packages).
- Experience working with both paediatric and adult clients.
- Previous experience with a competitor in the complex care sector is highly desirable.
What We Offer
- Competitive salary package with performance-based reviews.
- Supportive and collaborative work environment.
- Opportunities for professional development and progression.
- Meaningful work that directly impacts the lives of clients and their families.
If you're a compassionate leader with a passion for delivering exceptional care and ensuring compliance excellence, we'd love to hear from you!
Apply now with your updated CV or contact our recruitment team for more information.
Quality Manager- Leeds SB24 employer: One Call 24 Ltd
Contact Detail:
One Call 24 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager- Leeds SB24
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about quality management. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its care packages. Show us you understand their mission and values, and be ready to discuss how your experience aligns with their needs. Confidence is key!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for a smoother process! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it helps us keep track of your application easily.
We think you need these skills to ace Quality Manager- Leeds SB24
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in quality management and any relevant healthcare experience to show us you’re the right fit for the Quality Manager position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering high-quality care and how your leadership skills can benefit our team. Keep it concise but impactful, and don’t forget to mention your understanding of compliance requirements.
Showcase Your Communication Skills: As a Quality Manager, strong communication is key. In your application, demonstrate your ability to liaise with various stakeholders. Whether it’s through examples in your CV or your cover letter, let us see how you’ve effectively managed relationships in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at One Call 24 Ltd
✨Know Your Compliance Inside Out
Make sure you brush up on CQC regulations and compliance standards relevant to complex care. Being able to discuss these confidently will show that you understand the critical aspects of the role and can ensure high-quality care delivery.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved performance, as this will demonstrate your capability to manage field-based staff effectively.
✨Understand the Client's Needs
Familiarise yourself with the unique needs of both adult and paediatric clients. Be ready to discuss how you would develop and review Care Plans tailored to individual requirements, showcasing your person-centred approach.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Strong communication is key in this role, especially when liaising with stakeholders like ICBs and local authorities, so be prepared to demonstrate your stakeholder management skills.
