Technical Support Engineer - Projects
Technical Support Engineer - Projects

Technical Support Engineer - Projects

Apprenticeship 18500 - 20000 ÂŁ / year (est.) No home office possible
One Big Circle Ltd

At a Glance

  • Tasks: Support installation and maintenance of cutting-edge monitoring systems across the UK.
  • Company: Fast-growing tech company focused on innovative video solutions.
  • Benefits: Earn while you learn with a competitive salary and professional development opportunities.
  • Other info: Dynamic role with travel opportunities and a supportive team environment.
  • Why this job: Gain hands-on experience in electro-mechanical engineering and work with advanced technologies.
  • Qualifications: Must be 18+, have a UK driving licence, and relevant engineering experience.

The predicted salary is between 18500 - 20000 ÂŁ per year.

One Big Circle is a fast-growing technology company that provides “Intelligent Video” solutions, focusing on solving real-world industry problems by fusing new technology in the fields of Video, IOT, Cloud, and AI. We are seeking an ambitious and pro-active apprentice with a passion for electro-mechanical engineering to join and strengthen our Site and Systems Teams.

This role offers the opportunity to complete a Level 6 Degree Apprenticeship in Electro-Mechanical Engineering while contributing directly to the installation, maintenance, and development of our systems. You will be expected to take ownership of both your practical and academic development, working towards successful completion of a BEng (Hons) qualification and Degree Apprenticeship Certificate.

Alongside this, you will play an active role in delivering high-tech projects, primarily involving the installation and integration of systems on trains at depots across the UK, as well as supporting system build, development, and testing activities at our Derby production facility. The role involves regular travel to customer sites nationwide and requires the ability to balance operational responsibilities with the demands of degree-level study.

You will gain hands-on experience working with a range of advanced technologies, including machine vision systems, precision lighting, laser measurement, thermal sensing, embedded Linux platforms, IP networking, and GPS/4G/5G connectivity. This exposure will enable you to develop a strong foundation in system integration, fault-finding, and engineering in real-world environments.

This is a dynamic and demanding role, offering the opportunity to apply academic learning directly to practical engineering challenges. You will be supported by experienced engineers, with the Lead Site Engineer ensuring a varied workload that reinforces and complements your academic learning.

This is a hands-on role with varied responsibilities, working hours, and locations depending on the specific project requirements. While based from our Derby office, the role is primarily site-based, with a need to travel to our head office in Bristol several times per year. Travel and accommodation for these visits will be arranged and costs covered by the company.

  • Support in the installation and commissioning of cutting-edge monitoring systems
  • Assist the Lead Site Engineer with planning work, including risk assessments and method statements
  • Create and maintain technical documentation during system build and testing phases
  • Contribute to system assembly, configuration, and testing at our Derby production facility
  • Track project progress and produce detailed site reports, ensuring thorough documentation
  • Engage with customers on- and off-site, supporting professional and collaborative working relationships during installation and commissioning activities

Personal Qualities and Experience:

  • Flexible and adaptable approach, combined with meticulous and systematic attention to detail when required
  • 18+ with a UK Manual Driving Licence and willingness to travel to various UK site locations, including staying away from home as required (highly desirable)
  • A relevant Engineering BTEC, a prior engineering apprenticeship, or equivalent demonstrable experience in a relevant field (considered on a case-by-case basis)
  • GCSE English Language at Grade 4 (Level 2) or above (or equivalent)

Benefits include Auto enrolment Pension Scheme, Life Assurance, Private Healthcare Cover, Work related training courses as required, Office-Centric role, Secure bike storage and shower facilities, and Social events.

Technical Support Engineer - Projects employer: One Big Circle Ltd

One Big Circle is an exceptional employer that fosters a dynamic and empowering work culture, perfect for aspiring Technical Support Engineers. With a strong focus on employee growth through a Level 6 Degree Apprenticeship in Electro-Mechanical Engineering, team members benefit from hands-on experience with cutting-edge technology while receiving support from experienced engineers. Located in Derby, the company offers a collaborative environment, competitive benefits including private healthcare and life assurance, and opportunities for travel across the UK, making it an ideal place for those seeking meaningful and rewarding careers in engineering.
One Big Circle Ltd

Contact Detail:

One Big Circle Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer - Projects

✨Tip Number 1

Get to know the company! Research One Big Circle and their Intelligent Video solutions. Understanding their culture and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing that apprenticeship.

✨Tip Number 3

Prepare for technical questions! Brush up on your electro-mechanical engineering knowledge and be ready to discuss how you've applied it in real-world scenarios. This will demonstrate your passion and readiness for the hands-on challenges of the role.

✨Tip Number 4

Don’t forget to showcase your adaptability! Highlight experiences where you've had to think on your feet or adjust to new situations. One Big Circle values flexibility, so showing that you can thrive in dynamic environments will set you apart.

We think you need these skills to ace Technical Support Engineer - Projects

Electro-Mechanical Engineering
System Integration
Fault-Finding
Machine Vision Systems
Precision Lighting
Laser Measurement
Thermal Sensing
Embedded Linux Platforms
IP Networking
GPS/4G/5G Connectivity
Technical Documentation
Project Tracking
Risk Assessments
Method Statements
Customer Engagement

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for electro-mechanical engineering! Share any relevant projects or experiences that highlight your interest in the field. This will help us understand why you're a great fit for our team.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we're looking for!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate applications that are easy to read and get straight to the heart of your qualifications.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!

How to prepare for a job interview at One Big Circle Ltd

✨Know Your Tech

Make sure you brush up on the technologies mentioned in the job description, like machine vision systems and embedded Linux platforms. Being able to discuss these topics confidently will show your passion for the role and your readiness to dive into the technical aspects.

✨Show Your Problem-Solving Skills

Prepare examples of how you've tackled engineering challenges in the past. Whether it's a project from your studies or a personal endeavour, demonstrating your ability to think critically and solve problems will resonate well with the interviewers.

✨Ask Smart Questions

Come prepared with questions that show your interest in the company and the role. Inquire about the types of projects you'll be working on or how the team collaborates on installations. This not only shows your enthusiasm but also helps you gauge if the company culture is a good fit for you.

✨Demonstrate Your Flexibility

Since the role involves travel and varied responsibilities, highlight any experiences where you've had to adapt quickly to changing situations. This could be from previous jobs, internships, or even group projects during your studies. Showing that you're flexible and can handle dynamic environments will be a big plus.

Technical Support Engineer - Projects
One Big Circle Ltd

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