Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the product team and learn about our award-winning video technology.
- Company: Join One Big Circle, an award-winning tech company in Bristol.
- Benefits: Enjoy 25 days holiday, private healthcare, and a vibrant office culture.
- Why this job: Be part of a fast-growing team making a real impact in the rail industry.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 26000 ÂŁ per year.
About the Company
This range is provided by One Big Circle Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Be part of an award-winning workplace: The Sunday Times Best Medium-sized Technology Company 2025.
Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provides “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI, providing end-to-end solutions that allow our customers to dramatically improve their operational efficiency and safety. Our culture is one of high-quality technical delivery and we work at a speed that many industries are unaccustomed to; we have done this by building a team dynamic that challenges and empowers our people and creating an environment where everyone contributes and learns. We are growing, profitable and have ambitious plans to continue expansion in and beyond our existing markets.
We are looking for a proactive and motivated individual to join our team to support the business in further growing our flagship award‑winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state‑of‑the‑art video technology system used by thousands of people in the rail industry. AIVR has won dozens of awards and is recognised as the market‑leading solution, but we are building many more opportunities both in existing and new markets which will further accelerate our growth.
We have built a culture where people feel supported, included, and empowered to do their best work. Our team is growing, and we’d love for you to be part of the journey.
Role Summary
You’ll play a key part in supporting our product team — learning the product inside out, assisting with configuration and administration, and helping to deliver high‑quality outcomes for our customers in the rail industry.
The role would suit someone technically curious, with a practical and pragmatic approach who feels they can both deliver precise, detail‑oriented work and yet also be flexible and responsive when required.
Candidates without directly comparable experience should still apply if they believe they can demonstrate the right attitude and aptitude, and/or have transferable skills.
Responsibilities
- Learn about all aspects of our product including its administration to become a recognised expert within the business.
- Develop an understanding of our customers’ requirements, and build knowledge of the rail industry.
- Carry out tasks as directed by other members of the product team to support the delivery of projects and our product roadmap.
- Provide support to our service & operations team by creating quality documentation.
- Follow internal processes to maintain product and configuration quality.
- Perform product administration and configuration changes, both routinely and in response to arising customer and internal needs.
- Carry out proactive tasks to assist customers and monitor the performance of our product.
- Assist the product team in completing validation and ground‑truth exercises of our machine learning models and positioning data.
Personal Qualities and Experience
- The ability to learn quickly and accurately communicate detailed technical information.
- Strong interpersonal and communication skills – written, on the phone and in person.
- Strong analytical skills to interpret, analyse and perform tests robustly.
- Confident user of technology.
- A keen eye for detail – ability to execute detailed tasks accurately.
- Well organised.
- Familiarity with MS Office/Google GSuite productivity software (Docs, Sheets).
- Familiarity with or enthusiasm for rail.
- Previous experience within a product or technical support role.
Company Benefits Include
- Work related training courses as required
- Complimentary snacks and refreshments including fresh fruit
- Access to Bike to Work Scheme
- Secure bike storage and shower facilities
How to Apply
Join an award‑winning team, named “The Sunday Times Best Medium‑sized Technology Company 2025”. At One Big Circle, you’ll be part of a fast‑growing team where your ideas and contributions are truly valued.
Please send your CV and covering letter to jobs@onebigcircle.co.uk. Find out more about us at www.onebigcircle.co.uk.
Successful applicants will be required to pass a BPSS (Baseline Personnel Security Standard) check.
Location: Bristol, England, United Kingdom
#J-18808-Ljbffr
Product Operations Assistant employer: One Big Circle Ltd
Contact Detail:
One Big Circle Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Assistant
✨Tip Number 1
Get to know the company inside out! Research One Big Circle, their products, and their culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to product operations. Think about how your skills align with the role and be ready to share examples of your past experiences that demonstrate your fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the One Big Circle family.
We think you need these skills to ace Product Operations Assistant
Some tips for your application 🫡
Know the Product: Before you even start writing your application, take some time to learn about AIVR and One Big Circle. Understanding our product and its impact on the rail industry will help you tailor your application and show us you're genuinely interested.
Show Your Curiosity: We love a proactive attitude! In your application, highlight any experiences where you've had to learn quickly or adapt to new technologies. This will demonstrate your technical curiosity and willingness to grow with us.
Be Detail-Oriented: Since the role requires precision, make sure your CV and cover letter are free from typos and errors. Use clear, concise language to communicate your skills and experiences, showing us that you can execute detailed tasks accurately.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re following the right process. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at One Big Circle Ltd
✨Know Your Product Inside Out
Before the interview, make sure you understand AIVR and its role in the rail industry. Familiarise yourself with its features and benefits, as well as any recent developments or awards it has received. This will show your genuine interest and help you answer questions confidently.
✨Demonstrate Your Technical Curiosity
Since the role requires a technically curious individual, be prepared to discuss how you've approached learning new technologies in the past. Share examples of how you've tackled challenges or adapted to new tools, showcasing your proactive attitude and problem-solving skills.
✨Showcase Your Communication Skills
Strong interpersonal skills are essential for this position. Practice articulating complex technical information clearly and concisely. You might even want to prepare a brief explanation of a technical concept related to AIVR that you can share during the interview to demonstrate your ability to communicate effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future product developments. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!
