At a Glance
- Tasks: Support the product team and learn about our award-winning video technology.
- Company: Join One Big Circle, an award-winning tech company in Bristol.
- Benefits: Enjoy 25 days holiday, private healthcare, and a collaborative work environment.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Be part of a fast-growing team making a real impact in the rail industry.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
The predicted salary is between 24000 - 26000 £ per year.
One Big Circle is a fast-growing Bristol technology company that provides “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI providing end to end solutions which allow our customers to dramatically improve their operational efficiency and safety.
We are looking for a proactive and motivated individual to join our team to support the business in further growing our flagship award-winning product: AIVR (Automated Intelligent Video Review), a state-of-the-art video technology system used by thousands of people in the rail industry.
Role Summary
You’ll play a key part in supporting our product team — learning the product inside out, assisting with configuration and administration, and helping to deliver high-quality outcomes for our customers in the rail industry.
Responsibilities
- Learn about all aspects of our product including its administration to become a recognised expert within the business.
- Develop an understanding of our customers' requirements, and build knowledge of the rail industry.
- Carry out tasks as directed by other members of the product team to support the delivery of projects and our product roadmap.
- Provide support to our service & operations team by creating quality documentation.
- Follow internal processes to maintain product and configuration quality.
- Perform product administration and configuration changes, both routinely and in response to arising customer and internal needs.
- Carry out proactive tasks to assist customers and monitor the performance of our product.
- Assist the product team in completing validation and ground truth exercises of our machine learning models and positioning data.
Personal Qualities and Experience
Essential
- A collaborative, positive & flexible approach.
- The ability to learn quickly and accurately communicate detailed technical information.
- Strong interpersonal and communication skills – written, on the phone and in person.
- Strong analytical skills to interpret, analyse and perform tests robustly.
- Confident user of technology.
- A keen eye for detail – ability to execute detailed tasks accurately.
- Well organised.
- Familiarity with MS Office/Google GSuite productivity software (Docs, Sheets).
Desirable
- Familiarity with or enthusiasm for rail.
- Previous experience within a product or technical support role.
Company Benefits Include:
- Auto enrolment Pension Scheme
- 25 Days Holiday plus bank holidays
- Life Assurance
- Private Healthcare Cover
- Work related training courses as required
- Complimentary snacks and refreshments including fresh fruit
- Office-Centric role
- Access to Bike to Work Scheme
- Secure bike storage and shower facilities
- Social events
How to Apply
Please send your CV and covering letter to jobs@onebigcircle.co.uk. Find out more about us at www.onebigcircle.co.uk.
Successful applicants will be required to pass a BPSS (Baseline Personnel Security Standard) check.
Locations
Product Operations Assistant- Rail in Newport, Wales employer: One Big Circle Ltd
One Big Circle is an award-winning technology company based in Bristol, recognised as The Sunday Times Best Medium-sized Technology Company 2025. We foster a collaborative and empowering work culture that prioritises employee growth and innovation, offering comprehensive benefits such as private healthcare, generous holiday allowances, and opportunities for professional development. Join us to be part of a dynamic team dedicated to delivering cutting-edge solutions in the rail industry, where your contributions will be valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Assistant- Rail in Newport, Wales
✨Tip Number 1
Get to know the company inside out! Research One Big Circle, their products, and their culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to product operations and the rail industry. Think about how your skills can contribute to AIVR's success and be ready to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Product Operations Assistant- Rail in Newport, Wales
Some tips for your application 🫡
Know the Product:Before you even start writing your application, take some time to learn about AIVR and One Big Circle. Understanding our product and its impact on the rail industry will help you tailor your CV and cover letter to show how you can contribute to our team.
Show Your Curiosity:We love a proactive attitude! In your application, highlight any experiences that showcase your technical curiosity and willingness to learn. Whether it's a project you've worked on or a skill you've picked up, let us know how you approach new challenges.
Be Detail-Oriented:Since the role requires precision and attention to detail, make sure your CV and cover letter are free from typos and errors. Use clear, concise language to communicate your skills and experiences, and don’t forget to format everything neatly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. Make sure to include a tailored CV and a cover letter that reflects your understanding of the role and our company culture. We can't wait to see what you bring to the table!
How to prepare for a job interview at One Big Circle Ltd
✨Know Your Product Inside Out
Before the interview, make sure you understand AIVR and its role in the rail industry. Familiarise yourself with its features and benefits, as well as any recent developments or case studies. This will show your genuine interest and help you answer questions confidently.
✨Demonstrate Your Technical Curiosity
Since the role requires a technically curious individual, be prepared to discuss how you've approached learning new technologies in the past. Share examples of how you've tackled challenges or adapted to new tools, showcasing your proactive attitude.
✨Showcase Your Communication Skills
Strong interpersonal skills are essential for this position. Practice articulating complex technical information clearly and concisely. You might even want to prepare a brief explanation of a technical concept related to video technology that you can share during the interview.
✨Prepare Questions About the Company Culture
One Big Circle values a supportive and empowering culture. Prepare thoughtful questions about team dynamics, collaboration, and how they support employee growth. This not only shows your interest in the company but also helps you assess if it’s the right fit for you.
