Product Operations Assistant- Rail in Bristol

Product Operations Assistant- Rail in Bristol

Bristol Full-Time 24000 - 26000 £ / year (est.) On-site
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At a Glance

  • Tasks: Support the product team and learn about our award-winning video technology.
  • Company: Join One Big Circle, an award-winning tech company in Bristol.
  • Benefits: Enjoy 25 days holiday, private healthcare, and a vibrant office culture.
  • Other info: Great career growth opportunities and a supportive team environment.
  • Why this job: Be part of a fast-growing team making a real impact in the rail industry.
  • Qualifications: Strong communication skills and a keen eye for detail are essential.

The predicted salary is between 24000 - 26000 £ per year.

One Big Circle is a fast-growing Bristol technology company that provides “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI providing end to end solutions which allow our customers to dramatically improve their operational efficiency and safety.

We are looking for a proactive and motivated individual to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology system used by thousands of people in the rail industry.

Role Summary

You’ll play a key part in supporting our product team — learning the product inside out, assisting with configuration and administration, and helping to deliver high-quality outcomes for our customers in the rail industry.

Responsibilities

  • Learn about all aspects of our product including its administration to become a recognised expert within the business.
  • Develop an understanding of our customers requirements, and build knowledge of the rail industry.
  • Carry out tasks as directed by other members of the product team to support the delivery of projects and our product roadmap.
  • Provide support to our service & operations team by creating quality documentation.
  • Follow internal processes to maintain product and configuration quality.
  • Perform product administration and configuration changes, both routinely and in response to arising customer and internal needs.
  • Carry out proactive tasks to assist customers and monitor the performance of our product.
  • Assist the product team in completing validation and ground truth exercises of our machine learning models and positioning data.

Personal Qualities and Experience

Essential

  • A collaborative, positive & flexible approach.
  • The ability to learn quickly and accurately communicate detailed technical information.
  • Strong interpersonal and communication skills – written, on the phone and in person.
  • Strong analytical skills to interpret, analyse and perform tests robustly.
  • Confident user of technology.
  • A keen eye for detail – ability to execute detailed tasks accurately.
  • Well organised.
  • Familiarity with MS Office/Google GSuite productivity software (Docs, Sheets).

Desirable

  • Familiarity with or enthusiasm for rail.
  • Previous experience within a product or technical support role.

Company Benefits Include:

  • Auto enrolment Pension Scheme
  • 25 Days Holiday plus bank holidays
  • Life Assurance
  • Private Healthcare Cover
  • Work related training courses as required
  • Complimentary snacks and refreshments including fresh fruit
  • Office-Centric role
  • Access to Bike to Work Scheme
  • Secure bike storage and shower facilities
  • Social events

How to Apply

Please send your CV and covering letter to jobs@onebigcircle.co.uk. Find out more about us at www.onebigcircle.co.uk.

Successful applicants will be required to pass a BPSS (Baseline Personnel Security Standard) check.

Product Operations Assistant- Rail in Bristol employer: One Big Circle Ltd

One Big Circle is an exceptional employer located in Bristol, renowned for its innovative approach to technology and commitment to employee growth. With a vibrant work culture that fosters collaboration and continuous learning, employees enjoy a range of benefits including generous holiday allowances, private healthcare, and opportunities for professional development. As a recognised leader in the industry, working here means being part of a dynamic team that is shaping the future of Intelligent Video solutions while enjoying a supportive and engaging workplace.

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Contact Details:

One Big Circle Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Operations Assistant- Rail in Bristol

✨Join Product Management Meetups

Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like One Big Circle Ltd!

✨Show Off Your Product Sense

Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at One Big Circle Ltd would be by your initiative!

✨Utilise Online Communities

Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.

✨Leverage Your University Network

If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at One Big Circle Ltd through your school's career services!

We think you need these skills to ace Product Operations Assistant- Rail in Bristol

Technical Curiosity
Product Administration
Configuration Management
Customer Requirements Analysis
Documentation Creation
Analytical Skills
Interpersonal Skills

Some tips for your application 🫡

Show Off Your Product Passion:When applying for a product management role like Product Operations Assistant- Rail, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!

Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!

Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.

Tailor Your CV to the Role:Make sure your CV is tailored for the Product Operations Assistant- Rail position at One Big Circle Ltd. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!

How to prepare for a job interview at One Big Circle Ltd

✨Understand the Product Life Cycle

As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.

✨Showcase Your Cross-Functional Skills

Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.

✨Prepare for Case Studies

In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.

✨Know Your Metrics

Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.