At a Glance
- Tasks: Support the product team and learn about our award-winning video technology.
- Company: Join One Big Circle, an award-winning tech company in Bristol.
- Benefits: Enjoy 25 days holiday, private healthcare, and a vibrant office culture.
- Other info: Great opportunities for personal growth and a collaborative work environment.
- Why this job: Be part of a fast-growing team making a real impact in the rail industry.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
The predicted salary is between 24000 - 26000 £ per year.
One Big Circle is a fast-growing Bristol technology company that provides “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and AI providing end to end solutions which allow our customers to dramatically improve their operational efficiency and safety.
We are looking for a proactive and motivated individual to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology system used by thousands of people in the rail industry.
Role Summary
You’ll play a key part in supporting our product team — learning the product inside out, assisting with configuration and administration, and helping to deliver high-quality outcomes for our customers in the rail industry.
Responsibilities
- Learn about all aspects of our product including its administration to become a recognised expert within the business.
- Develop an understanding of our customers requirements, and build knowledge of the rail industry.
- Carry out tasks as directed by other members of the product team to support the delivery of projects and our product roadmap.
- Provide support to our service & operations team by creating quality documentation.
- Follow internal processes to maintain product and configuration quality.
- Perform product administration and configuration changes, both routinely and in response to arising customer and internal needs.
- Carry out proactive tasks to assist customers and monitor the performance of our product.
- Assist the product team in completing validation and ground truth exercises of our machine learning models and positioning data.
Personal Qualities and Experience
Essential
- A collaborative, positive & flexible approach.
- The ability to learn quickly and accurately communicate detailed technical information.
- Strong interpersonal and communication skills – written, on the phone and in person.
- Strong analytical skills to interpret, analyse and perform tests robustly.
- Confident user of technology.
- A keen eye for detail – ability to execute detailed tasks accurately.
- Well organised.
- Familiarity with MS Office/Google GSuite productivity software (Docs, Sheets).
Desirable
- Familiarity with or enthusiasm for rail.
- Previous experience within a product or technical support role.
Company Benefits Include:
- Auto enrolment Pension Scheme
- 25 Days Holiday plus bank holidays
- Life Assurance
- Private Healthcare Cover
- Work related training courses as required
- Complimentary snacks and refreshments including fresh fruit
- Office-Centric role
- Access to Bike to Work Scheme
- Secure bike storage and shower facilities
- Social events
How to Apply
Please send your CV and covering letter to jobs@onebigcircle.co.uk. Find out more about us at www.onebigcircle.co.uk.
Successful applicants will be required to pass a BPSS (Baseline Personnel Security Standard) check.
Product Operations Assistant- Rail in Bath employer: One Big Circle Ltd
One Big Circle is an award-winning employer that fosters a collaborative and empowering work culture, making it an excellent choice for those seeking meaningful employment in the technology sector. Located in Bristol, we offer competitive salaries, generous holiday allowances, and comprehensive benefits including private healthcare and a pension scheme, all while providing ample opportunities for personal and professional growth within a fast-paced, innovative environment. Join us to be part of a dynamic team that values your contributions and supports your development as we continue to lead the way in intelligent video solutions for the rail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Assistant- Rail in Bath
✨Tip Number 1
Get to know the company inside out! Research One Big Circle, their products, and their culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to the rail industry and product operations. Show off your analytical skills and attention to detail – they’re looking for someone who can deliver precise work!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Product Operations Assistant- Rail in Bath
Some tips for your application 🫡
Know the Product:Before you even start writing your application, take some time to learn about AIVR and One Big Circle. Understanding our product and its impact on the rail industry will help you tailor your CV and cover letter to show how you can contribute to our team.
Show Your Curiosity:We love a proactive attitude! In your application, highlight any experiences where you've shown technical curiosity or a willingness to learn. This could be through projects, coursework, or even personal interests that relate to technology or the rail industry.
Be Detail-Oriented:Since the role requires a keen eye for detail, make sure your CV and cover letter are free from typos and errors. Use clear formatting and structure to make it easy for us to read. Remember, this is your chance to showcase your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find more information about our company culture and values there!
How to prepare for a job interview at One Big Circle Ltd
✨Know Your Product Inside Out
Before the interview, make sure you dive deep into understanding AIVR and its features. Familiarise yourself with how it operates in the rail industry and be ready to discuss its benefits and potential improvements. This will show your genuine interest and technical curiosity.
✨Demonstrate Your Flexibility
One Big Circle values a proactive and flexible approach. Be prepared to share examples from your past experiences where you adapted to changing circumstances or took on new challenges. This will highlight your ability to thrive in a fast-paced environment.
✨Show Off Your Communication Skills
Strong interpersonal skills are essential for this role. Practice articulating complex technical information clearly and concisely. You might even want to prepare a few scenarios where you successfully communicated with team members or customers to resolve issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your understanding of the company and the rail industry. Inquire about their future projects or how they measure success for the AIVR product. This shows your enthusiasm and engagement with the role.
