At a Glance
- Tasks: Lead multi-site operations and manage new centre openings with full P&L responsibility.
- Company: One Avenue Group, creators of London's premium workspaces.
- Benefits: £70,000 base salary plus 25-50% bonus and structured onboarding.
- Other info: Join a dynamic team focused on excellence and growth.
- Why this job: Fast-track your career to Operations Director with direct mentorship from top leaders.
- Qualifications: 5-10 years operational experience and proven team management skills required.
The predicted salary is between 70000 - 105000 £ per year.
You're not unhappy. You're undervalued. The best operators we meet aren't desperate to leave. They're comfortable. They're delivering. They're respected. But quietly, they know the ceiling above them is solid, the work has become repeatable, and the next twelve months look a lot like the last twelve. If you read that and felt something, keep reading. This is the role that ends that feeling.
WHO WE ARE
One Avenue Group operates some of London's most premium workspaces. We design, build and run beautiful, hospitality-led buildings where the UK's most discerning companies choose to work. Our standards are uncompromising. Our brand is built on detail. We're growing fast, and we're hiring the person who will run the engine room of that growth.
THE OPPORTUNITY
- Lead a cluster. Own the P&L. Mobilise new buildings. Be mentored by the Operations Director, on a named, tracked path to that seat yourself within 24 months. £70,000 base plus a company bonus of 25–50%.
- This is not a maintenance brief. It's a building brief. We're not looking for someone to keep the lights on. We're looking for someone who is ready to step up, and who has been ready for a while.
WHY THIS ROLE IS DIFFERENT
- A named promotion path. Operations Manager to Operations Director within 24 months. Written down. Tracked. Real.
- Mentorship from the top. Regular one-to-ones with the Operations Director. Exposure to the CEO. You will be known.
- Real commercial ownership. Full P&L across a cluster of centres. The numbers are yours to move.
- Skin in the game. £70,000 base plus a company bonus of 25–50%. Commitment, properly rewarded.
- The keys to new buildings. Lead new centre mobilisations end-to-end: fit-out, snagging, launch, handover.
- Standards to be proud of. We don't do mediocrity. Our clients are world-class. So is the product.
KEY RESPONSIBILITIES
- Run multi-site operations across a cluster of premium centres
- Lead, develop and hold to account multiple Business Managers
- Full P&L, revenue and budget responsibility across the cluster
- Project-manage new centre openings, fit-out to handover
- Drive consistency of brand and service across every site
- Own escalated and complex client relationships
- Negotiate regional supplier, contractor and procurement deals
- Conduct cross-site audits: standards, H&S, fire, risk
- Manage capex, refurbishment and reconfiguration projects
- Roll out new systems and processes across all centres
- Drive commercial performance: pricing, yield, upsell
- Deputise for the Operations Director when required
WHO THRIVES HERE
- Inspirational leader of dispersed multi-site teams
- Confident communicator at every level
- Client-centric to the core
- Commercially and financially fluent
- Strategic and analytical thinker
- Strong project manager: on time, on budget
- Highly organised, a ruthless prioritiser
- Relationship builder and negotiator
- Calm under pressure, leads through change
- Continuous-improvement obsessed
- Mobile and flexible across sites
- Decisive problem-solver
WHAT YOU WILL BRING
- Degree-educated, or an equivalent demonstrable career track
- 5–10 years operational experience, including multi-site management
- Proven track record managing teams of 10+
- Previous P&L, revenue and budget responsibility
- Background welcomed: serviced offices, premium real estate, hospitality, luxury retail, members' clubs
- Full right to work in the UK
THE PACKAGE
- £70,000 per annum base
- 25–50% company bonus
- Structured multi-week onboarding
- Direct mentorship from the Operations Director
- Cross-portfolio exposure with Sales
- Involvement in new centre openings
- A named path to Operations Director
HOW SUCCESS LOOKS
- Bi-weekly coaching cadence with the Operations Director
- Mock client viewings assessed by the Sales team
- Cross-site audits evidencing a centre of excellence
- SMART targets on client retention and events
- Cluster-level P&L performance against plan
- Successful mobilisation of new buildings
WHO YOU'LL WORK WITH
Three Board Directors. One standard. The people who built this business, and the people you'll be mentored by.
- Indre Vasiliauskaite, Operations Director (Board Director). Indre owns the operational standard the Group is known for. She runs the portfolio and is the architect of how a One Avenue building should feel from the moment a client walks in. She's the person you'll report to, learn from, and the seat you're being mentored to take.
- Richard Matthews, Commercial Director (Board Director). Richard joined in 2019 as Revenue Manager. Today he sits on the Board as Commercial Director, owning licence agreements, pricing, and our 500-strong broker network. He's living proof that the career path we promise here is the career path we build. Yours could be the next.
- Gurmeet Josen, Financial Controller (Board Director). Gurmeet leads the controllership of a £30m business and the Group's AI integration agenda. You'll work alongside Gurmeet on commercial reviews, capex sign-off and the operational data that informs every decision. Finance here is built to support Operations, not police it.
ONE MORE THING
We are not collecting CVs. We are hiring one person. If you've read this far, the brief has landed. Tell us, in your own words, why this role is yours.
One Avenue Group - London's most considered workspaces
Senior Operations Manager in Slough employer: One Avenue Group
One Avenue Group is an exceptional employer, offering a unique opportunity for growth and mentorship in the heart of London. With a clear path to promotion within 24 months, competitive compensation, and a commitment to excellence, employees thrive in a dynamic work culture that values leadership, innovation, and client satisfaction. Join us to be part of a team that sets the standard for premium workspaces and enjoy the benefits of working alongside industry leaders who are dedicated to your success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at One Avenue Group or similar companies. A friendly chat can open doors and give you insider info that could make all the difference.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show them you’re not just another candidate; you’re someone who aligns with their mission and standards. Bring your A-game and be ready to discuss how you can contribute to their growth.
✨Tip Number 3
Practice your pitch! You want to clearly articulate why you’re the perfect fit for the Senior Operations Manager role. Highlight your experience with P&L management and multi-site operations, and don’t forget to mention your leadership style.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of One Avenue Group. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Operations Manager in Slough
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your personality shine through. We want to know the real you, so don’t be afraid to share your story and what makes you tick.
Tailor Your Application:Make sure to customise your application for this role. Highlight your relevant experience in multi-site management and P&L responsibility, showing us why you're the perfect fit for our team.
Showcase Your Achievements:Don’t just list your responsibilities; tell us about your successes! Use specific examples to demonstrate how you've driven performance and led teams in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and ensures you’re considered for this exciting opportunity with One Avenue Group.
How to prepare for a job interview at One Avenue Group
✨Know Your Numbers
As a Senior Operations Manager, you'll be responsible for P&L across multiple sites. Brush up on your financial acumen and be ready to discuss how you've managed budgets and driven revenue in previous roles. Bring specific examples of how your decisions positively impacted the bottom line.
✨Showcase Your Leadership Style
This role requires leading and developing teams. Be prepared to share your leadership philosophy and provide examples of how you've inspired and held teams accountable in the past. Highlight any experience you have with multi-site management and how you ensure consistency across locations.
✨Demonstrate Project Management Skills
You'll be managing new centre openings from fit-out to handover. Talk about your project management experience, focusing on how you've successfully delivered projects on time and within budget. Use specific instances where you navigated challenges and ensured smooth operations.
✨Emphasise Client-Centric Approach
The role is client-centric, so be ready to discuss how you've built and maintained strong client relationships. Share examples of how you've handled escalated issues and negotiated deals that benefited both the client and your organisation. Show that you understand the importance of client satisfaction in driving business success.
