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- Tasks: Support the sales team by managing leads, appointments, and client communications.
- Company: Join a dynamic serviced office company in London focused on exceptional customer service.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days holiday, and career growth opportunities.
- Why this job: Be part of a close-knit team that values your contributions and fosters personal development.
- Qualifications: Strong communication skills and attention to detail are essential; office-based role.
- Other info: Training provided to help you excel in your career.
The predicted salary is between 28800 - 43200 £ per year.
We are a successful, fast paced serviced office company based in London that puts service at the forefront of everything we do. We provide luxurious and tailored office space for clientele from an array of business industries. We combine the magic ingredients of in-depth knowledge, experience in the industry, along with a genuine passion to create a well-respected brand to create unforgettable customer service experiences for our clients. Even so, we are devoted to operating within the mindset of a small company culture. We are a family and our people are the most important part of our brand. We care for our people so our people are empowered to care for our customers. Positively responsive, we service clients attentively and always with a smile.
Key Responsibilities:
- Logging of leads and enquiries in a fashion that supports internal data capture and reporting.
- Efficient diary and appointment management for sales team with adding and modifying viewing schedule across the One Avenue portfolio and the appropriate follow-ups as required.
- Assuming current processes and developing new ones to assist in streamlining the sales process and increasing results.
- Clear, effective communication both verbal and written to brokers, agents, prospective clients and fellow team members.
- Presentation of the company, both verbal and written to be compliant with our brands, values and behaviours.
- Achievement of KPIs based on daily activity, pipeline management and enquiry-to-tour conversion (and supporting tour-to-deal conversation).
- Assisting in achievement of new workstation sales targets (i.e. clients) across the One Avenue portfolio and owning the commercial relationship with those clients moving forward.
- All information given to brokers, agents and prospective clients on pricing and availability to be within a commercial, financial and legal structure (including IT and Telecoms) that’s prior approved by the Executive and/or Commercial Director.
- Building strong relationships with external intermediaries such as Broker community and the Commercial Real Estate Agent community.
- Utilising the systems and software provided by the company to present information externally and internally in the required format within the timeframes laid down by the company.
Experience, skills & desirable qualities:
- Good communication and telephone manner.
- Must be able to work based in the office.
- Ability to work across multiple projects simultaneously with a high level of accuracy and attention to detail.
Competitive Salary ~ Bonus Scheme ~ 25 Days Holiday (not including bank holidays) ~ Extensive opportunities for career growth within the company ~ Training provided throughout to empower your development.
Sales Coordinator (Serviced Office) employer: One Avenue Group
Contact Detail:
One Avenue Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator (Serviced Office)
✨Tip Number 1
Familiarise yourself with the serviced office industry and our company’s unique selling points. Understanding what sets us apart will help you communicate effectively with potential clients and demonstrate your passion for our brand.
✨Tip Number 2
Network with professionals in the commercial real estate sector, especially brokers and agents. Building these relationships can provide valuable insights and potentially lead to referrals that could benefit your role as a Sales Coordinator.
✨Tip Number 3
Showcase your organisational skills by discussing how you manage multiple projects and maintain attention to detail. We value efficiency, so sharing examples of how you've streamlined processes in previous roles can set you apart.
✨Tip Number 4
Prepare to discuss your approach to achieving KPIs and managing client relationships. Highlighting your experience in sales and customer service will demonstrate your ability to contribute to our team and help us reach our targets.
We think you need these skills to ace Sales Coordinator (Serviced Office)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Coordinator role. Emphasise your communication skills, attention to detail, and any experience in managing appointments or sales processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the serviced office industry. Mention how your values align with the company's culture and how you can contribute to their success.
Highlight Relevant Experience: In your application, focus on any previous roles where you've demonstrated strong organisational skills, effective communication, and the ability to manage multiple projects. Use specific examples to illustrate your achievements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at One Avenue Group
✨Showcase Your Communication Skills
Since the role requires clear and effective communication, be prepared to demonstrate your verbal and written skills. Practice articulating your thoughts clearly and consider bringing examples of past communications that highlight your ability to engage with clients and colleagues.
✨Understand the Company Culture
Familiarise yourself with the company's values and family-oriented culture. During the interview, express how you align with their commitment to service and teamwork. This will show that you are not just looking for a job, but a place where you can contribute positively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple projects. Think of specific examples from your past experiences where you successfully managed competing priorities or improved processes, as this aligns with the responsibilities of the role.
✨Demonstrate Your Passion for Customer Service
Given the emphasis on creating unforgettable customer experiences, share your passion for customer service. Discuss any relevant experiences where you went above and beyond for a client, showcasing your dedication to service excellence.
